Car was a mess. Dog hairs and smell. Car wasnt clean. Salesman sent us out in car without much guidance on car controls. Said hed set dealer address in sat nav but didnt tell me how to use it
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Excellent all round service and experience.
Verified User
•
Dec 1, 2025
1.0/5
1.0/5
I keep getting sent questionaires for no apparent reason
Verified User
•
Dec 1, 2025
1.0/5
1.0/5
Pathetic. Enquired about an eTron event, never heard anything about it again until I get a call, seemingly on the day of the event, to say it was cancelled. Was advised in that call I'd receive a call to regarding when the next event would be; nothing. Find it on Facebook instead!
Verified User
•
Nov 24, 2025
1.0/5
1.0/5
Booked a test drive, had a curtesy call an hour before to ensure we were still intending on taking it only to arrive to be told there wasn’t a car to test drive!
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Fantastic service from Owen & Tony
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
Good service from Paul
Verified User
•
Nov 13, 2025
1.0/5
1.0/5
I was looking online and decided to value my car to see what I could afford, next day I received a phone call before 8.30 in the morning and 2 emails. I didn't ask for any of these.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Excellent service, the receptionist was very helpful contacted Jon Kells who tried hard to find a suitable vehicle. I did have a demo which was very helpful. Jon was very helpful and patient. 5 star
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
I was Offered £3k less for my PX than other dealers/book price with no discount on your own car. You have had your car a number of weeks and have since reduced the price by £1k yet no effort made to do a deal with me or contact me since first enquiry nearly a month ago. A very poor experience overall
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Car was a mess. Dog hairs and smell. Car wasnt clean. Salesman sent us out in car without much guidance on car controls. Said hed set dealer address in sat nav but didnt tell me how to use it
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Excellent all round service and experience.
Verified User
•
Dec 1, 2025
1.0/5
1.0/5
I keep getting sent questionaires for no apparent reason
Verified User
•
Dec 1, 2025
1.0/5
1.0/5
Pathetic. Enquired about an eTron event, never heard anything about it again until I get a call, seemingly on the day of the event, to say it was cancelled. Was advised in that call I'd receive a call to regarding when the next event would be; nothing. Find it on Facebook instead!
Verified User
•
Nov 24, 2025
1.0/5
1.0/5
Booked a test drive, had a curtesy call an hour before to ensure we were still intending on taking it only to arrive to be told there wasn’t a car to test drive!
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
Fantastic service from Owen & Tony
Verified User
•
Nov 14, 2025
5.0/5
5.0/5
Good service from Paul
Verified User
•
Nov 13, 2025
1.0/5
1.0/5
I was looking online and decided to value my car to see what I could afford, next day I received a phone call before 8.30 in the morning and 2 emails. I didn't ask for any of these.
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Excellent service, the receptionist was very helpful contacted Jon Kells who tried hard to find a suitable vehicle. I did have a demo which was very helpful. Jon was very helpful and patient. 5 star
Verified User
•
Nov 11, 2025
3.0/5
3.0/5
I was Offered £3k less for my PX than other dealers/book price with no discount on your own car. You have had your car a number of weeks and have since reduced the price by £1k yet no effort made to do a deal with me or contact me since first enquiry nearly a month ago. A very poor experience overall