Newcastle Audi
4.6/5
4.6 /5
2,259 Verified Reviews
Noble St, Elswick, Newcastle Upon Tyne, Newcastle upon Tyne, NE4 7PJ, GB
0191 226 4500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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2,259 Verified Reviews
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5.0/5
5.0 /5
Very good reception, kept informed of situation with my vehicle.
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4.0/5
4.0 /5
Good customer service
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5.0/5
5.0 /5
Car is booked in before you arriveVery efficient work
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5.0/5
5.0 /5
Owen Blenkinsop went above and beyond for us. He really made us feel comfortable, listened to and really wanted the best outcome for us. We had sensitive topics to discuss and he was so understanding. He was super friendly, asked the right questions and we got the outcome we wanted. The communication and customer service has been amazing. Can not thank him and Newcastle Audi enough.
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4.0/5
4.0 /5
You should get a copy of the extra notes you put for the service team so that you have a proof of the things that you added while doing the online check-in.Mark Cheetham took care of my car repairs and kept me updated. Even though the repairs took few months to get fixed due to unavailablity of courtesy car, but it has now been correctly completed.
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5.0/5
5.0 /5
On line check in couldn't recognise my post code 🙄
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5.0/5
5.0 /5
It was easy to use and I was able to satisfy myself that everything would be simple on the day ,which was true.I had done everything I could on line. took the car in at 8.00am.The receptionist was expecting me, transferred me over to the service department. The lady checked my details and confirmed what I wanted done. She informed me they would keep in touch throughout the day. The information on the mobile phone was excellent in tracking the cars movements through its service. Car ready at 1.00pm. This was great. My previous Mercedes used to take till after 5.00pm . Car was parked ready to go. Delighted with the efficiency of it all.
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4.0/5
4.0 /5
All very efficient and friendly
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5.0/5
5.0 /5
Easy to useGreat ser
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5.0/5
5.0 /5
Everything was push button and IntuitiveGreat prompt service