I made an appointment and everything on the dealership’s part ensured it remained a smooth process.
Verified User
•
May 30, 2024
4.0/5
4.0/5
Delivery date was earlier than quoted
Verified User
•
May 29, 2024
5.0/5
5.0/5
It was easy and quick to check inI asked if the work could be done quicker than the two hour appointment and it was completed in 45 mins
Verified User
•
May 29, 2024
5.0/5
5.0/5
Effortless
Verified User
•
May 29, 2024
5.0/5
5.0/5
I made a booking for Scotswood road but the person taking the booking put it down as Tyneside Audi @ the Silverlink. I did not spot this error on the reminder text messages. When I arrived at Scotswood Road (Newcastle Audi) the error was found. Despite being fully booked Gavin (the service manager at Newcastle Audi) took my car in & sorted my issues. Therefore I did not have to miss the events I have planned to do in Newcastle.
Verified User
•
May 29, 2024
5.0/5
5.0/5
great service from Peter , made it very easy
Verified User
•
May 29, 2024
5.0/5
5.0/5
My contact Mark was very professional and kept me informed throughout the day.All went according to plan.
Verified User
•
May 28, 2024
5.0/5
5.0/5
Josh Budden has been an absolute pleasure to deal with throughout the entire process in buying my new Audi. Efficient and excellent communicator.
Verified User
•
May 28, 2024
5.0/5
5.0/5
My sales rep Dominic was absolutely fantastic and made the whole process painless from start to finish, I've always been very knowledgeable with cars and Dom matched that expertise and answered any questions I had about specification and specific options on the models with no hesitation with accuracy and friendliness.Dom always made time for me with emails and made sure to follow up calls quickly if he wasn't available.Unfortunately Dom wasn't able to make it for delivery day due to annual leave but has checked on post-delivery to make sure everything was as expected and I couldn't be happier.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I made an appointment and everything on the dealership’s part ensured it remained a smooth process.
Verified User
•
May 30, 2024
4.0/5
4.0/5
Delivery date was earlier than quoted
Verified User
•
May 29, 2024
5.0/5
5.0/5
It was easy and quick to check inI asked if the work could be done quicker than the two hour appointment and it was completed in 45 mins
Verified User
•
May 29, 2024
5.0/5
5.0/5
Effortless
Verified User
•
May 29, 2024
5.0/5
5.0/5
I made a booking for Scotswood road but the person taking the booking put it down as Tyneside Audi @ the Silverlink. I did not spot this error on the reminder text messages. When I arrived at Scotswood Road (Newcastle Audi) the error was found. Despite being fully booked Gavin (the service manager at Newcastle Audi) took my car in & sorted my issues. Therefore I did not have to miss the events I have planned to do in Newcastle.
Verified User
•
May 29, 2024
5.0/5
5.0/5
great service from Peter , made it very easy
Verified User
•
May 29, 2024
5.0/5
5.0/5
My contact Mark was very professional and kept me informed throughout the day.All went according to plan.
Verified User
•
May 28, 2024
5.0/5
5.0/5
Josh Budden has been an absolute pleasure to deal with throughout the entire process in buying my new Audi. Efficient and excellent communicator.
Verified User
•
May 28, 2024
5.0/5
5.0/5
My sales rep Dominic was absolutely fantastic and made the whole process painless from start to finish, I've always been very knowledgeable with cars and Dom matched that expertise and answered any questions I had about specification and specific options on the models with no hesitation with accuracy and friendliness.Dom always made time for me with emails and made sure to follow up calls quickly if he wasn't available.Unfortunately Dom wasn't able to make it for delivery day due to annual leave but has checked on post-delivery to make sure everything was as expected and I couldn't be happier.