Easy, intuitiveGood comms, value, high quality service & wash & vac
Verified User
•
Jan 29, 2024
5.0/5
5.0/5
Clare service from start to finish was fantasticFrom walking in I was made to feel welcomeClare was very professionalI was kept upto date with what was going onI can’t speaker highly enough with the team at Newcastle
Verified User
•
Jan 29, 2024
5.0/5
5.0/5
excellent service great people very helpful it counts especially for me as i cannot see the car myself have asked Daryn for many videos before make my decision to buy and he deliver everything i have asked for that is much appreciated :-) WELL DONE AUDI Newcastle team !!!
Verified User
•
Jan 27, 2024
5.0/5
5.0/5
Salesperson who dealt with us when we bought our current Audi dealt with us again. No hard sell and we were made to feel comfortable. Answered our questions knowledgably and with confidence [Tony Foley]. We were due to see another salesperson but we were early. Tony was walking past, spoke to us, then went to speak to scheduled salesperson. Tony then returned to us and dealt with our enquiry.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Easy to followStraight forward system
Verified User
•
Jan 26, 2024
4.0/5
4.0/5
Tracey from Newcastle Audi service department was helpful at all times. My only concern was that my car was with you almost 4 weeks but realise this included new year
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Both Craig and Jade in your service department are brilliant. I am always fearful when coming to a main dealership that the service will be inflexible and I will be ripped off in some way. Both Craig and Jade go a long way to offering a very personal service and I have every confidence that they are looking after me as a customer first and foremost.
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
Smooth, efficient service.Friendly, efficient service staff. Excellent free safety check and video. Smooth booking in process.
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
Rang a person (which I prefer to organise a date for my MOT & service & pay for a couple of services up front)I checked the car in the evening before the date the car was due inSpeedy no nonsense serviceTaken care of from start to finish
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
I was contacted within a couple of days and discussed query with a staff member.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Easy, intuitiveGood comms, value, high quality service & wash & vac
Verified User
•
Jan 29, 2024
5.0/5
5.0/5
Clare service from start to finish was fantasticFrom walking in I was made to feel welcomeClare was very professionalI was kept upto date with what was going onI can’t speaker highly enough with the team at Newcastle
Verified User
•
Jan 29, 2024
5.0/5
5.0/5
excellent service great people very helpful it counts especially for me as i cannot see the car myself have asked Daryn for many videos before make my decision to buy and he deliver everything i have asked for that is much appreciated :-) WELL DONE AUDI Newcastle team !!!
Verified User
•
Jan 27, 2024
5.0/5
5.0/5
Salesperson who dealt with us when we bought our current Audi dealt with us again. No hard sell and we were made to feel comfortable. Answered our questions knowledgably and with confidence [Tony Foley]. We were due to see another salesperson but we were early. Tony was walking past, spoke to us, then went to speak to scheduled salesperson. Tony then returned to us and dealt with our enquiry.
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Easy to followStraight forward system
Verified User
•
Jan 26, 2024
4.0/5
4.0/5
Tracey from Newcastle Audi service department was helpful at all times. My only concern was that my car was with you almost 4 weeks but realise this included new year
Verified User
•
Jan 26, 2024
5.0/5
5.0/5
Both Craig and Jade in your service department are brilliant. I am always fearful when coming to a main dealership that the service will be inflexible and I will be ripped off in some way. Both Craig and Jade go a long way to offering a very personal service and I have every confidence that they are looking after me as a customer first and foremost.
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
Smooth, efficient service.Friendly, efficient service staff. Excellent free safety check and video. Smooth booking in process.
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
Rang a person (which I prefer to organise a date for my MOT & service & pay for a couple of services up front)I checked the car in the evening before the date the car was due inSpeedy no nonsense serviceTaken care of from start to finish
Verified User
•
Jan 25, 2024
5.0/5
5.0/5
I was contacted within a couple of days and discussed query with a staff member.