The customer service, friendliness and communication
Verified User
•
Dec 26, 2023
5.0/5
5.0/5
The communication and help provided
Verified User
•
Dec 25, 2023
5.0/5
5.0/5
Easy to use.Easy pre book in. Lovely A7 Quatro courtesy car. Excellent video of free safety checks.
Verified User
•
Dec 25, 2023
5.0/5
5.0/5
Owen Blenkinsop was polite, knowledgeable and very helpful
Verified User
•
Dec 25, 2023
4.0/5
4.0/5
It is easy to use.A good inspection of my car has been conducted. Staff were nice. However, I could be provided with more options apart from the fixing suggestions. For instance, they were not ready to offer a new or proved second-hand Audi to exchange my car.
Verified User
•
Dec 25, 2023
4.0/5
4.0/5
Disappointing to see only takeaway cups for coffee, now.Was frustrating that sales rep was under the impression I was looking for ‘new’ car instead of ‘approved used’
Verified User
•
Dec 22, 2023
4.0/5
4.0/5
Very long wait…job well done
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Easy to use.Efficient and friendly customer service. Problem sorted on time and solution fully explained.
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Great service and excellent staff
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Excellent communication from booking car in to getting it serviced to picking up. Like the video of service checks and texts and emails telling you of any faults or problems with car.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The customer service, friendliness and communication
Verified User
•
Dec 26, 2023
5.0/5
5.0/5
The communication and help provided
Verified User
•
Dec 25, 2023
5.0/5
5.0/5
Easy to use.Easy pre book in. Lovely A7 Quatro courtesy car. Excellent video of free safety checks.
Verified User
•
Dec 25, 2023
5.0/5
5.0/5
Owen Blenkinsop was polite, knowledgeable and very helpful
Verified User
•
Dec 25, 2023
4.0/5
4.0/5
It is easy to use.A good inspection of my car has been conducted. Staff were nice. However, I could be provided with more options apart from the fixing suggestions. For instance, they were not ready to offer a new or proved second-hand Audi to exchange my car.
Verified User
•
Dec 25, 2023
4.0/5
4.0/5
Disappointing to see only takeaway cups for coffee, now.Was frustrating that sales rep was under the impression I was looking for ‘new’ car instead of ‘approved used’
Verified User
•
Dec 22, 2023
4.0/5
4.0/5
Very long wait…job well done
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Easy to use.Efficient and friendly customer service. Problem sorted on time and solution fully explained.
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Great service and excellent staff
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Excellent communication from booking car in to getting it serviced to picking up. Like the video of service checks and texts and emails telling you of any faults or problems with car.