Nielsen Mitsubishi
4.4/5
4.4 /5
54 Verified Reviews
383 U.S. 46, Rockaway, NJ 07866, US
(973) 500-7200
54 Verified Reviews
5.0/5
5.0 /5
I was able to get an appointment at a convenient time and Efrain was great to work with while I was at the appointment.

2.0/5
2.0 /5
Sales representatives need more training and communication skillsNo problem with the service department. Always an issue with salesSales person when you pick up your vehicle after hours never know what’s going on. 3rd time a sales representative acted like they couldn’t explain or call the manager regarding unexpected charges. The pick up process is supposed to be easy and convenient, not stressful. Over 200 dollars of extra charges one time and can’t explain why, couldn’t call anyone, just took my card and swiped away. This pass time the same thing, $20 in extra charges that couldn’t be explained at the time. I should’ve used my judgement and went to my local mechanic if I was going to be charged over than what was discussed at the time I dropped off the car.

5.0/5
5.0 /5
Professional place

5.0/5
5.0 /5
This was my second time coming here the staff is super friendly, the service advise Henry was very helpful kept me informed and answered my questions.

4.0/5
4.0 /5
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5.0/5
5.0 /5
The service department has to be one of the best I’ve ever dealt with. The service manager was super friendly and helpful. Shows that they really care about the customers.Great vehicle

5.0/5
5.0 /5
Very friendly and helpful staff

4.0/5
4.0 /5
Got appointment when I wanted itEverything was fineno commentKept well infromed

5.0/5
5.0 /5
Once it comes to helping people their customers their tge. Ery best.Their wonderful all there employees. Always willing to help yiu and fix yiur issues and answer yiur questions

5.0/5
5.0 /5
Waiting room is very clean the the guys are very nice and helpful.