North Coast Mitsubishi-West Clevlnd
4.3/5
4.3 /5
140 Verified Reviews
5700 Brookpark Rd, Parma, OH 44129, US
(216) 398-6892
140 Verified Reviews
5.0/5
5.0 /5
Despite the fact that the service dept. was very busy, my vehicle was still taken care of in a timely manner.

5.0/5
5.0 /5
These guys were great. Zip in, zip out - very easy.

3.0/5
3.0 /5
Sales consultant did a great job, however, it was dark by the time I actually for to see the car I wanted. Got home and found that the front passenger rim had a large scratch on it, which I notified the dealership but nothing came of it. So I have a brand new car that doesn't look very new. It was dirty and was washed with a greasy rag - windows included.The manager claimed to have made an error with the numbers, increasing the cost over $150. Negotiations brought it down, but I was treated as though I was the one who made the error. Very rude and disrespectful.Sales rep, Jay, was excellent. He was patient and attentive, while answering all questions. I would give a 10 but the manager misran numbers causing a major difference in the price, causing additional time and unnecessary negotiations. When the final paperwork came, the numbers were higher than agreed to and it had to be changed as well. The detailing was a joke. For a car with only 200 miles on it, I should not be finding a random sock under the seat. The windows had a greasy film on them that almost caused an accident the first time the sun hit them. I had to pull over and manually scrub the hell out of them.

5.0/5
5.0 /5
NaNa

5.0/5
5.0 /5
I just want to say have nice and professional Paul was at the service desk. Keep up the good work .Very friendly customer service

5.0/5
5.0 /5
The team is awesome. Very understanding and dedicated to the customers

5.0/5
5.0 /5
Service was very helpful and information was very informative. Greatly appreciated.

5.0/5
5.0 /5
Go to Mitsubishi Motors and drive home in a new car or truckBecause of the friendliness and that the employees will work hard in getting them in a car

5.0/5
5.0 /5
Fast service

5.0/5
5.0 /5
No fault of the facility as the waiting area is small but they do their best with the space they have to work withHelpful and professional