North Coast Mitsubishi-West Clevlnd
4.3/5
4.3 /5
140 Verified Reviews
5700 Brookpark Rd, Parma, OH 44129, US
(216) 398-6892
140 Verified Reviews
5.0/5
5.0 /5
Every vehicle I've owned previously when taken to the dealership, has been washed at the dealership. Except for mitsubishi. A simple car wash would go a long way. Also, if they are using battery and gas to test drive the vehicle then it should also be expected for them to at least charge the battery. My car (PHEV) was at the dealership for almost 3 days and came to me dirty with no fuel or battery life.My service department adviser is very polite and informative. He has always been able to help me with my issues in the past, including this visit. He goes out of this way to ensure I am satisfied.It's difficult to get an appointment week of. Appointments can only be made reliably online.Service department staff worker is very polite and informative.

5.0/5
5.0 /5
Prompt and courteous service. Recall took less time than the estimate. Staff made us feel very welcome

5.0/5
5.0 /5
Very helpful. Promp service.

5.0/5
5.0 /5
Hunter that checked me in was super helpful, great service.I do miss the car wash that used to be done with any serviceStaff is super nice. Service was really fast

5.0/5
5.0 /5
I have had great service with Hunter in the Service Department! He’s very knowledgeable about my issues. Also his Manager.

5.0/5
5.0 /5
The service tech or manager was so nice and pleasant since the first phone call. He answered all my questions and was prompt.

5.0/5
5.0 /5
Frank was very helpful and courteous I'll recommendThe note is a little high for me but I need a carVery good service

5.0/5
5.0 /5
Prompt service. Pleasant service people.

5.0/5
5.0 /5
All people of this dealer are winderful.Thank you!All of advisor are great. Again, Brett is fantastic advisor ever!Thank you again!

5.0/5
5.0 /5
Friendly service. Always attentive and listening to my concerns. They have always taken care of any issues with my Outlander. They have been able to get me in when it works for my schedule and have taken care of the car in a timely manner.