The amazing Customer service and the Great Service Manger all great members of the team
Verified User
•
Sep 10, 2025
5.0/5
5.0/5
Service rep forgot to tell me the air filter needed to be replaced before checkout. He showed a picture at checkout so I asked if it could be taken care of at that time. This caused another short wait time.The cargo area was not vacuumed. The seat was not set back to original position and the number was till hanging from the mirror.Although it is a far drive from Galveston, I will continue to have my car serviced at the North Houston store because of previous problems at DeMontrond Mitsubishi.Friendly service, clean showroom.
Verified User
•
Sep 8, 2025
5.0/5
5.0/5
Mose was very friendly and there for us every step of the way. Excellent customer service!
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
Everything was great. My salesman was excellent.Excellent customer service, friendly straightforward, and doesn’t beat around the bush. Gets everything done efficiently I’m starting to finish.
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
They worked with me
Verified User
•
Sep 5, 2025
5.0/5
5.0/5
Everything went well and as expectedSales person and team were very helpful and helped us get acquainted with our vehicle.Whole team helped me to feel very comfortable purchasing a new 2025 outlander
Verified User
•
Sep 4, 2025
3.0/5
3.0/5
The rep that took care of my car just didn't seem to excited to be there. Had to ask for the multi point inspection. Car was not cleaned during service nor was I notified that the techs couldn't clean for whatever reason. But I did interact with a few other employees that were very friendly and welcoming. I forgotten the sales rep name but bro was from California that's what I remember. He was amazing. I would be coming back regardless.Had to ask for the multi point inspection.Shuttle service would be nice.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
I worked with Shawn and Mitch and the Northside Mitsubishi store. They were so informative, patient, and empathetic to my needs. Best car buying experience I’ve ever had.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Thank you guys so much !!!!!Everyone was great as soon as I walked in !!!! Mr Mose was awesome
Verified User
•
Sep 1, 2025
4.0/5
4.0/5
as always, great servicing at Mitsu 45. Miss the packages deals on oil changes though - please bring it back.good comms by the staffas always, quick service, good comms
The amazing Customer service and the Great Service Manger all great members of the team
Verified User
•
Sep 10, 2025
5.0/5
5.0/5
Service rep forgot to tell me the air filter needed to be replaced before checkout. He showed a picture at checkout so I asked if it could be taken care of at that time. This caused another short wait time.The cargo area was not vacuumed. The seat was not set back to original position and the number was till hanging from the mirror.Although it is a far drive from Galveston, I will continue to have my car serviced at the North Houston store because of previous problems at DeMontrond Mitsubishi.Friendly service, clean showroom.
Verified User
•
Sep 8, 2025
5.0/5
5.0/5
Mose was very friendly and there for us every step of the way. Excellent customer service!
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
Everything was great. My salesman was excellent.Excellent customer service, friendly straightforward, and doesn’t beat around the bush. Gets everything done efficiently I’m starting to finish.
Verified User
•
Sep 7, 2025
5.0/5
5.0/5
They worked with me
Verified User
•
Sep 5, 2025
5.0/5
5.0/5
Everything went well and as expectedSales person and team were very helpful and helped us get acquainted with our vehicle.Whole team helped me to feel very comfortable purchasing a new 2025 outlander
Verified User
•
Sep 4, 2025
3.0/5
3.0/5
The rep that took care of my car just didn't seem to excited to be there. Had to ask for the multi point inspection. Car was not cleaned during service nor was I notified that the techs couldn't clean for whatever reason. But I did interact with a few other employees that were very friendly and welcoming. I forgotten the sales rep name but bro was from California that's what I remember. He was amazing. I would be coming back regardless.Had to ask for the multi point inspection.Shuttle service would be nice.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
I worked with Shawn and Mitch and the Northside Mitsubishi store. They were so informative, patient, and empathetic to my needs. Best car buying experience I’ve ever had.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Thank you guys so much !!!!!Everyone was great as soon as I walked in !!!! Mr Mose was awesome
Verified User
•
Sep 1, 2025
4.0/5
4.0/5
as always, great servicing at Mitsu 45. Miss the packages deals on oil changes though - please bring it back.good comms by the staffas always, quick service, good comms