North Houston Mitsubishi
4.7/5
4.7 /5
252 Verified Reviews
16210 North Fwy, Houston, TX 77090, US
(832) 281-3566
252 Verified Reviews
3.0/5
3.0 /5
It can be better, not so much on the signage instructions and parking. Service inside is goodMy appointment was successful, and I received a notification that I had a loaner after nearly five days of my car being at the dealership. I drove my car for an additional day, but the issue persisted; I returned the vehicle to the dealership, and they ordered some parts. However, I still do not have a vehicle because they do not have enough loaners available, which is quite inconvenient, as we are not given a timeframe for the completion of the repairs.the staff was busy, normally i get good service. It seems that they are working on multiple vehicles and no loaners available, which becomes very inconvenient, especially, when taking my vehicle for the second time on the same issue.

5.0/5
5.0 /5
Kevin was great he ask what I wanted and he providencia the right features for me!

5.0/5
5.0 /5
Kevin was great and they went out of the way getting the PHEV I wanted at a different dealer!

5.0/5
5.0 /5
price, luxury and excellent service

4.0/5
4.0 /5
I was not less than satisfied.Improve the website and phone routing systems.The on-line system never seems to work and telephone calls get routed to extensions that go unanswered or voicemail boxes which are fullI waited on-site while the work was performed.It's a small constantly changing dealership but everyone seems to be trying. It is difficult to set up appointments on-line or over the phone but once you get there the service managers do a good job of getting the work done and keeping you advised on progress. My only complaint with the quality of work is they once gave my vehicle back with an unlocked hood. The safety catch prevented a disaster.

5.0/5
5.0 /5
No additional comments.All interactions and contact were absolutely phenomenal. Very friendly, helpful, and accommodating.

5.0/5
5.0 /5
Kevin was very knowledgeable and help me with anything I needed!

5.0/5
5.0 /5
James at the service front desk is always so amazing to work with him. One of the best a have dealt with, very professional and makes me feel like the dealership is my family. Thanks James from Mohamed

4.0/5
4.0 /5
There is ALWAYS room for improvement.See prior.See prior comment.See prior comment.See prior.

5.0/5
5.0 /5
Todo el personal que nos atendió fue muy formal y atento