This really was a great experience. I had quit getting my service done at Northtowne because of some bad experiences with Dominic. But I will definitely come back now and perhaps buy another car.They were polite, professional and prompt. I really appreciated the help in fixing my problem.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Steve is a wonderful asset to Northtowne Mitsubishi's Service Department. Whenever I call to schedule service for my car, Steve takes the time to walk me through recommended services and thoroughly explains what needs to be done - where it's at on the car - and helps me to prioritize between 'need to do now!' and 'can do next time'. He's honest and transparent - and I look forward to working with him again in for all my service needs!Quality service. We have purchased two cars from Northtowne Mitsubishi and we trust that we are always taken care of.
Verified User
•
Jul 17, 2025
5.0/5
5.0/5
Dillon was great. He took care of everything in a timely manner.I was not aware of entire inventory but that was probably my fault for not looking more.Very attentive to what I needed
Verified User
•
Jul 17, 2025
5.0/5
5.0/5
Great job!!!!Great service and communication with me while I was waiting and after they were done.
Verified User
•
Jul 16, 2025
5.0/5
5.0/5
I have to call several times to get a appointmentGood Service, Great Mechanics
Verified User
•
Jul 14, 2025
5.0/5
5.0/5
Customer Service
Verified User
•
Jul 12, 2025
5.0/5
5.0/5
Ryan is always friendly and helpful. Makes for a great place to have your vehicle servicedService is always great. Ryan will always tell me if anything needs to be serviced.
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
I enjoyed signing the paperwork electronically and was given a hard drive as well. This was an interesting thing to do when buying the car.My salesman named Josh made the car buying process easy and smooth. I called and inquired about the car. He had it ready for me when I arrived. Before the test drive he answered all my questions I had. After the test drive he answered more of questions that came up during the drive. When I decided to purchase the car he walked me through the trade in process and the paperwork needed to complete the sale. Very quick and easy process.
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
A car wash would have been welcomedEveryone is so friendly and explain things thoroughly
This really was a great experience. I had quit getting my service done at Northtowne because of some bad experiences with Dominic. But I will definitely come back now and perhaps buy another car.They were polite, professional and prompt. I really appreciated the help in fixing my problem.
Verified User
•
Jul 25, 2025
5.0/5
5.0/5
Steve is a wonderful asset to Northtowne Mitsubishi's Service Department. Whenever I call to schedule service for my car, Steve takes the time to walk me through recommended services and thoroughly explains what needs to be done - where it's at on the car - and helps me to prioritize between 'need to do now!' and 'can do next time'. He's honest and transparent - and I look forward to working with him again in for all my service needs!Quality service. We have purchased two cars from Northtowne Mitsubishi and we trust that we are always taken care of.
Verified User
•
Jul 17, 2025
5.0/5
5.0/5
Dillon was great. He took care of everything in a timely manner.I was not aware of entire inventory but that was probably my fault for not looking more.Very attentive to what I needed
Verified User
•
Jul 17, 2025
5.0/5
5.0/5
Great job!!!!Great service and communication with me while I was waiting and after they were done.
Verified User
•
Jul 16, 2025
5.0/5
5.0/5
I have to call several times to get a appointmentGood Service, Great Mechanics
Verified User
•
Jul 14, 2025
5.0/5
5.0/5
Customer Service
Verified User
•
Jul 12, 2025
5.0/5
5.0/5
Ryan is always friendly and helpful. Makes for a great place to have your vehicle servicedService is always great. Ryan will always tell me if anything needs to be serviced.
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
I enjoyed signing the paperwork electronically and was given a hard drive as well. This was an interesting thing to do when buying the car.My salesman named Josh made the car buying process easy and smooth. I called and inquired about the car. He had it ready for me when I arrived. Before the test drive he answered all my questions I had. After the test drive he answered more of questions that came up during the drive. When I decided to purchase the car he walked me through the trade in process and the paperwork needed to complete the sale. Very quick and easy process.
Verified User
•
Jul 10, 2025
5.0/5
5.0/5
A car wash would have been welcomedEveryone is so friendly and explain things thoroughly