I had a great experience, everything went so smoothly!

Ryan Sanford has always been very nice to me on every visit there. Gives me a discount if there is one to give. Very polite and helpful.

Great place and was cheaper than expected so will definitely use again.Great customer service and very friendly

Hard to get anyone to answer the phone in serviceI dont know if multi point check was done or not

There was a time there was a guy working in the service area that Was rude. I made a complaint to Josh the manager and the guy isn't there anymore and the manager thats in the service department is fast efficient and has good customer service so I am very satisfied. Than you!The manager working in the Service Department is wonderful. I am so pleased with his service

Treated with respect and excellent service

was over chargedI was over charged on the tires I purchased. I was told I was supposed to pay in advance for the tires to get the Buy 3 get 4th for $1. Funny thing is when I made the appointment, I was never told that or I would have paid it. I called back to talk to shop manager but never got to speak with him direct. I am not very happy with this.over charged

So happy I picked Northtowne Mitsubishi!Great location service is great. The repair was less than the quote they gave me. It was done in less time.

I have been associated with you for the past several years. 6 different cars in my family. I've enjoyed each one.

Nobody qualified to talk, (or order a new fob), was at the parts department. (I lost it on the 9th, see previous comment)It is by far the WORST layout for a dealership I have ever seen. (But you have to work with what you got I guess). My anxiety goes through the roof when I have to drive through the PACKED, unorganized lot. It's ust off the road and traffic from other establishments is ridiculous.Just curious how a synthetic oil change only lasts for 3 months or 3,000 miles? Back in the day it was good for 10,000 miles. Gosh, it's a head scratcher, but I guess if I thought long enough about it I could figure it out! *insert emoji face staring at sky with big eyes and mouth open*Because if I gave a 10 there wouldn't be anywhere go but down. (And 9 is an unlucky number, I don't like to talk about it)