Nobody qualified to talk, (or order a new fob), was at the parts department. (I lost it on the 9th, see previous comment)It is by far the WORST layout for a dealership I have ever seen. (But you have to work with what you got I guess). My anxiety goes through the roof when I have to drive through the PACKED, unorganized lot. It's ust off the road and traffic from other establishments is ridiculous.Just curious how a synthetic oil change only lasts for 3 months or 3,000 miles? Back in the day it was good for 10,000 miles. Gosh, it's a head scratcher, but I guess if I thought long enough about it I could figure it out! *insert emoji face staring at sky with big eyes and mouth open*Because if I gave a 10 there wouldn't be anywhere go but down. (And 9 is an unlucky number, I don't like to talk about it)

Very professional

I love bringing my car to Northtowne Mitsubishi. The comfort level is amazing and so are all the employees. Especially Ryan in service.Ryan the service manager is such a nice person and a tremendous help. He also is so knowledgeable.

Very friendly, personable and knowledgeable employees. I am sure my car will have the correct service done and done right.

The actual service was great. The customer service however, needs some BIG improvements! Eye contact, and a smile goes a long way!Manager was in a hurry to get me out of there.The lady acted like she had more impressionable things to do rather than to mess with checking me in.

Nothing is convenient for me, I have little time off to deal with these things. It's no reflection on the dealership.

They were able to add another service (alignment) I had not scheduled while I was there. Yeah!!!Excellent customer service along with high level of expertise of car service.

Thank you for being professional and sharing your skills.On my arrival both service employees were very professional and kind. I am very happy with the work done. They explained everything thoroughly and are being very helpful.

Ryan always strives to do his bestThe maintenance group is GreatRyan always is Great

Northtowne Mitsubishi has ALWAYS Provided us with excellent service.