I love bringing my car to Northtowne Mitsubishi. The comfort level is amazing and so are all the employees. Especially Ryan in service.Ryan the service manager is such a nice person and a tremendous help. He also is so knowledgeable.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
Very friendly, personable and knowledgeable employees. I am sure my car will have the correct service done and done right.
Verified User
•
Dec 23, 2025
2.0/5
2.0/5
The actual service was great. The customer service however, needs some BIG improvements! Eye contact, and a smile goes a long way!Manager was in a hurry to get me out of there.The lady acted like she had more impressionable things to do rather than to mess with checking me in.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Nothing is convenient for me, I have little time off to deal with these things. It's no reflection on the dealership.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
They were able to add another service (alignment) I had not scheduled while I was there. Yeah!!!Excellent customer service along with high level of expertise of car service.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Thank you for being professional and sharing your skills.On my arrival both service employees were very professional and kind. I am very happy with the work done. They explained everything thoroughly and are being very helpful.
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Ryan always strives to do his bestThe maintenance group is GreatRyan always is Great
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Northtowne Mitsubishi has ALWAYS Provided us with excellent service.
I love bringing my car to Northtowne Mitsubishi. The comfort level is amazing and so are all the employees. Especially Ryan in service.Ryan the service manager is such a nice person and a tremendous help. He also is so knowledgeable.
Verified User
•
Dec 26, 2025
5.0/5
5.0/5
Very friendly, personable and knowledgeable employees. I am sure my car will have the correct service done and done right.
Verified User
•
Dec 23, 2025
2.0/5
2.0/5
The actual service was great. The customer service however, needs some BIG improvements! Eye contact, and a smile goes a long way!Manager was in a hurry to get me out of there.The lady acted like she had more impressionable things to do rather than to mess with checking me in.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Nothing is convenient for me, I have little time off to deal with these things. It's no reflection on the dealership.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
They were able to add another service (alignment) I had not scheduled while I was there. Yeah!!!Excellent customer service along with high level of expertise of car service.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Thank you for being professional and sharing your skills.On my arrival both service employees were very professional and kind. I am very happy with the work done. They explained everything thoroughly and are being very helpful.
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Ryan always strives to do his bestThe maintenance group is GreatRyan always is Great
Verified User
•
Dec 15, 2025
5.0/5
5.0/5
Northtowne Mitsubishi has ALWAYS Provided us with excellent service.