Northtowne Mitsubishi
4.7/5
4.7 /5
152 Verified Reviews
101 Northeast Vivion Rd, #100, Kansas City, MO 64118, US
(816) 453-3710
152 Verified Reviews
5.0/5
5.0 /5
Ty Hodges is a great guy. I will only buy from him in the future

5.0/5
5.0 /5
I rated a 10 because the entire experience went above and beyond what you expect from a dealership. From the moment I walked in, the staff was welcoming, patient, and genuinely focused on helping me, not just making a sale. Every question I had was answered clearly, the communication was honest, and I never felt pressured or rushed. The team made the process smooth, transparent, and actually enjoyable. It’s rare to find a dealership that combines professionalism, respect, and real customer care like this, and that’s exactly why I’d recommend them to anyone.

5.0/5
5.0 /5
This was a recall and it was fixed very fast, great service.Love the small town feeling of our dealership, always fast and curtious.

5.0/5
5.0 /5
Entire process was seamless and painless. Ty (our sales associate) was great to work with.

5.0/5
5.0 /5
None at this time.The staff are all friendly and courteous. Appointments are easy to make and usually started just a little early.

3.0/5
3.0 /5
Needed detailed and a couple of other little problems had to be dealt with. Not that big of a deal.Your service department needs serious help. When I took the car back for detailing and the mechanical things that needed wrapped up the woman at the service desk was unpleasant and very unhelpful. I could tell she hated her job and didn't care about customers who just spent $30,000 dollars.I gave the sales person a 4 out of 5. Not bad if you ask me.The dealership is making a lot of money off of a sale of a car and I know that. Seeing the finance person feels like a shake down and is just rubbing salt in my wounds from the sales process and paying for it. Stop with the fast talking and very rehearsed sales pitches. All I want to do is sign the paperwork and leave as fast as possible and not come back for 10 years.N/A

5.0/5
5.0 /5
Good car good service.

5.0/5
5.0 /5
Completed work as promised and on time.

5.0/5
5.0 /5
Ryan and Steve are always great to work with. Knowledgeable, courteous and they explain everything.

3.0/5
3.0 /5
Good service