O'Brien Mitsubishi-Normal
4.8/5
4.8 /5
209 Verified Reviews
600 Greenbriar Dr, Normal, IL 61761, US
(309) 454-1222
209 Verified Reviews
5.0/5
5.0 /5
This is an honest dealership & I feel they do excellent work on my vehicle. I totally trust my car for service with this Mitsubishi dealership.The service team is thorough & respectful. Very comfortable setting.

5.0/5
5.0 /5
Again so far my experience with Mitsubishi has been a good one I love my carThe service done to my vehicle was quick and no doubt professional. The man that assisted me was very nice and helpful. so far my experience with Mitsubishi has been good

5.0/5
5.0 /5
As a former 20 year employee at MMNA, I have been happy with Mitsubishi products. Still driving the 2007 Galant,that was to be my retirement car- -gave it to hubby, and got Outlander. Service department has always been courteous and thorough in checking my vehicles..

5.0/5
5.0 /5
Our salesman, James, was so very helpful in finding us exactly what we wanted.Very friendly and informative on our vehicle

5.0/5
5.0 /5
The service and attention to detail that I receive is wonderful! The communication process is excellent! The staff are friendly, professional and honest. I won't go anywhere else!I have been a customer since 2016 and have always had the best care for my vehicles! The staff are professional and friendly and most importantly, honest!!

1.0/5
1.0 /5
None to reportSorta slow for just oil changeWhy does a car with 30,000 have recommendations to it that a car with 400,000 yes 400,000 has never had one of those things done to it and still on the road today?? Maybe cause I am a woman and you all think that we don't know anything about cars? Wrong I actually change my own oil on my car with 4000,000 on it!!None to report

5.0/5
5.0 /5
friendly, polite, and quick

5.0/5
5.0 /5
No ride was needed so they did not need to offer it, I stayed and waited for my vehicle.The service staff are always so nice and informative

5.0/5
5.0 /5
Great customer service !!! Thank you Bill !!!

5.0/5
5.0 /5
Tom and Bill, who handle the Service Desk do outstanding jobs!!! And the Service Techs that I’ve had the pleasure to meet are very customer oriented and do an amazing job!!! THANKSService was awesome