O'Brien Mitsubishi-Normal
4.8/5
4.8 /5
209 Verified Reviews
600 Greenbriar Dr, Normal, IL 61761, US
(309) 454-1222
209 Verified Reviews
5.0/5
5.0 /5
I appreciate the nice customer waiting room, too. TV, snacks and beverages help pass the time.The service person who greets me this time and the previous service appointment is always so cheerful and helpful. I'm sorry I can't remember his name. He applied points I'd built up and that brought the cost down for my oil change this visit. I appreciated his doing that. As I don't keep track of my points.

5.0/5
5.0 /5
Great work and great people!!!!Everyone was great and friendly, extremely helpful

3.0/5
3.0 /5
Im not a huge fan of the waiting room on the sales floor it got a lil loud at times

5.0/5
5.0 /5
I worked with Cade Clark. Bought car over the phone. Every step was easy. His response time was very quick. Car was delivered just as expected.One of the easiest car buying experiences ever.

2.0/5
2.0 /5
How they did not check there worNoneHave noneNone

4.0/5
4.0 /5
Nice 👍

5.0/5
5.0 /5
We feel very confident in the work you do .

5.0/5
5.0 /5
They have fantastic customer service, they cant do enough for you!

5.0/5
5.0 /5
It took a long timeWe had a slight misunderstanding of services being done but in the end all was fine.A wash would have been nice. Otherwise it was returned the same way as when i dropped it off.All in all a good experience.Nice staff. Comfortable waiting area for working.

5.0/5
5.0 /5
Only “ problem” with inside cab light. It was not going off at all so I shut it off. Had salesman reset it but it still does not work. I explained to service and they said bring it in so I will soon.Everyone courteous, explained things well.