O'Brien Mitsubishi-Normal
4.8/5
4.8 /5
195 Verified Reviews
600 Greenbriar Dr, Normal, IL 61761, US
(309) 454-1222
195 Verified Reviews
5.0/5
5.0 /5
Staff is always friendly and do not pressure you to buy additional services

5.0/5
5.0 /5
Great customer service and support

5.0/5
5.0 /5
Very disappointed in the hitch that I had put on I think the ball is way too close to the bumper and I’m 77 years old so to hook the chains up, you have to get way down low and even lower to plug the lights inIt starts with the salesman. We had a great salesman very kind, caring very good listener tried to make everything work out just perfect.

5.0/5
5.0 /5
I've been coming to the Mitsubishi service center now for over six years and they've been wonderful every timeBill in the service department is such a wonderful person. He's great to work with. I trust him.

5.0/5
5.0 /5
Ariess did an amazing job explaining everything from how to use the car to the trade-in process to roll-over loans to qualifying factors. The service department’s great service gave me faith in the dealership and I couldn’t be happier to have a bought a car fit for me.Kind, knowledgeable, and seamless experience

5.0/5
5.0 /5
Always have a great time interacting with staff. They know their jobs well and always fix any issues.Kind, helpful and bright staff

5.0/5
5.0 /5
Still had residue from transport plastic. I do want to add that when addressed, it was detailed immediately and perfect before I left the lot after signing the contract for purchaseCole was awesome! Helped with all new tech that I had no clue how to operate. The entire experience was easy, timely and the financing was unbeatable. Thanks guys!Very responsive dealership. Knowledgeable on all products and options offered on vehicles of interest

5.0/5
5.0 /5
Friendly and couteous staff.Service was completed ahead of schedule

5.0/5
5.0 /5
I like the people there

5.0/5
5.0 /5
Later that evening I had a warning light come on. Service got me in next morning and fixed it. This was huge to me as it was holiday weekend and they were busy. BEST service and people!!!!Best customer service and friendly staff