Always helpful. Service department keeps you informed throughout the service process and discusses all recommendations of needed service work before proceeding.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The entire process was easy from beginning to end. Isaac listened to what I wanted. The finance team got me where I was comfortable payment wise. Fastest time in and out of a dealership that I ever had.Friendly staff. They listened to what I was looking for and found the right vehicle for my needs. Isaac Gonzalez was great to work with.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
The staff made the experience comfortable and convenient. I never felt pressured.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
The overall experience was smooth. Cole was knowledgeable, personable, and worked very hard to get me out of the dealership in as little time as possible all while juggling another customer.I came in looking for a car that was advertised on the website and was told it was not on the lot when I arrived. That is the only reason I selected no on "showed accurate inventory".
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I felt that I was listened to every step of the way and I was the priority. That is what anyone wants is for their consultant to listen and deliver, and that indeedwas doneCustomer service was their top priority.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Everything here is good, and has been for years. I am a repeat customer and enjoy working with all involved.Sales staff & Sales manager are absolutely awesome.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
I was just getting a recall on my car done.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Great customer service and wonderful sales staff!!We had a appointment for our Mitsubishi for our recall at the Springfield Landmark we drove from Quincy as this dealer is closer for us. We arrived to find out the one mechanic was off all week and they failed to call us!! So we called Obrien Mitsubishi and you got us in same day. Excellent service!!
Verified User
•
Aug 31, 2025
5.0/5
5.0/5
I have always got great service
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
The service team is great and have always taken care of me and been top-notch
Always helpful. Service department keeps you informed throughout the service process and discusses all recommendations of needed service work before proceeding.
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
The entire process was easy from beginning to end. Isaac listened to what I wanted. The finance team got me where I was comfortable payment wise. Fastest time in and out of a dealership that I ever had.Friendly staff. They listened to what I was looking for and found the right vehicle for my needs. Isaac Gonzalez was great to work with.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
The staff made the experience comfortable and convenient. I never felt pressured.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
The overall experience was smooth. Cole was knowledgeable, personable, and worked very hard to get me out of the dealership in as little time as possible all while juggling another customer.I came in looking for a car that was advertised on the website and was told it was not on the lot when I arrived. That is the only reason I selected no on "showed accurate inventory".
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I felt that I was listened to every step of the way and I was the priority. That is what anyone wants is for their consultant to listen and deliver, and that indeedwas doneCustomer service was their top priority.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
Everything here is good, and has been for years. I am a repeat customer and enjoy working with all involved.Sales staff & Sales manager are absolutely awesome.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
I was just getting a recall on my car done.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Great customer service and wonderful sales staff!!We had a appointment for our Mitsubishi for our recall at the Springfield Landmark we drove from Quincy as this dealer is closer for us. We arrived to find out the one mechanic was off all week and they failed to call us!! So we called Obrien Mitsubishi and you got us in same day. Excellent service!!
Verified User
•
Aug 31, 2025
5.0/5
5.0/5
I have always got great service
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
The service team is great and have always taken care of me and been top-notch