O'Brien Mitsubishi-Normal
4.8/5
4.8 /5
209 Verified Reviews
600 Greenbriar Dr, Normal, IL 61761, US
(309) 454-1222
209 Verified Reviews
5.0/5
5.0 /5
Still had residue from transport plastic. I do want to add that when addressed, it was detailed immediately and perfect before I left the lot after signing the contract for purchaseCole was awesome! Helped with all new tech that I had no clue how to operate. The entire experience was easy, timely and the financing was unbeatable. Thanks guys!Very responsive dealership. Knowledgeable on all products and options offered on vehicles of interest

5.0/5
5.0 /5
Friendly and couteous staff.Service was completed ahead of schedule

5.0/5
5.0 /5
I like the people there

5.0/5
5.0 /5
Later that evening I had a warning light come on. Service got me in next morning and fixed it. This was huge to me as it was holiday weekend and they were busy. BEST service and people!!!!Best customer service and friendly staff

5.0/5
5.0 /5
Always helpful. Service department keeps you informed throughout the service process and discusses all recommendations of needed service work before proceeding.

5.0/5
5.0 /5
The entire process was easy from beginning to end. Isaac listened to what I wanted. The finance team got me where I was comfortable payment wise. Fastest time in and out of a dealership that I ever had.Friendly staff. They listened to what I was looking for and found the right vehicle for my needs. Isaac Gonzalez was great to work with.

5.0/5
5.0 /5
The staff made the experience comfortable and convenient. I never felt pressured.

5.0/5
5.0 /5
The overall experience was smooth. Cole was knowledgeable, personable, and worked very hard to get me out of the dealership in as little time as possible all while juggling another customer.I came in looking for a car that was advertised on the website and was told it was not on the lot when I arrived. That is the only reason I selected no on "showed accurate inventory".

5.0/5
5.0 /5
I felt that I was listened to every step of the way and I was the priority. That is what anyone wants is for their consultant to listen and deliver, and that indeedwas doneCustomer service was their top priority.

5.0/5
5.0 /5
Everything here is good, and has been for years. I am a repeat customer and enjoy working with all involved.Sales staff & Sales manager are absolutely awesome.