O'Brien Mitsubishi-Normal
4.8/5
4.8 /5
209 Verified Reviews
600 Greenbriar Dr, Normal, IL 61761, US
(309) 454-1222
209 Verified Reviews
5.0/5
5.0 /5
You make it very welcoming and comfortable to wait for service to be completed.Because you’re good.

5.0/5
5.0 /5
I had an excellent sales experience with James Rule and Jay Miller when I purchased my Outlander in 2024 and have had great service experiences so far coming to the dealership for maintenance work.

5.0/5
5.0 /5
Nice new facility. Service guys are very professional.

5.0/5
5.0 /5
Extremely friendly, easy scheduling and pick up and quick repair time.

5.0/5
5.0 /5
Great staff!

5.0/5
5.0 /5
Jay Miller is the reason we always shop at Mitsubishi - he has been our salesman for years. Since his promotion, we worked with James this time and found him to be friendly, knowledgeable and very helpful.

5.0/5
5.0 /5
Friendly. Fixed the problem in a timely manner. Communicated with us when there was more wrong than we anticipated.

5.0/5
5.0 /5
Salesman James Rule is awesome! This is the third car i have bought from Mitsubishi and he was the salesman for all three. He's a great guy.Great employees and great vehicles.

5.0/5
5.0 /5
They were honest, fair, knowledgable and helpful. Never pushy. Very impressed and satisfied.They were great, polite and helpful.

5.0/5
5.0 /5
They washed and vacuumed my car but the person who did it must not take pride in his or her work. It wasn’t vacuumed well and I do think he/she even vacuumed the back area at all. Bug remains were still on the front windshield. And no wiping off of the dust on the inside of the car.Everything was great except the washing and cleaning of the car. It seems to me to be easiest to do but I feel certain y’all just have an unmotivated worker.Good service people