O'Brien Mitsubishi-Normal
4.8/5
4.8 /5
209 Verified Reviews
600 Greenbriar Dr, Normal, IL 61761, US
(309) 454-1222
209 Verified Reviews
5.0/5
5.0 /5
Welcoming and clean.Friendly staff, willing to answer your questions.

5.0/5
5.0 /5
Always good service

5.0/5
5.0 /5
Seemed like everyone there was there to help me. Totally recommend

4.0/5
4.0 /5
Good service, fair pricing

5.0/5
5.0 /5
Clean and friendlyReally liked the service advisor

5.0/5
5.0 /5
am satisfiedFriendly service

5.0/5
5.0 /5
All work was completed as promised with a reasonable charge. Ther customer waiting area was exceptionally clean. The service area was clean and organized as well. An overall pleasant experience.

3.0/5
3.0 /5
Very considerate and friendly and the price was within my budget.

5.0/5
5.0 /5
Yes, I had 2 services done, I asked if it is vacuumed, they said yes, both times, neither were vacuumed. I had leaves left on drivers side, and passenger side was just as bad. The latest service, I took floor mats out, figuring that was the problem.... it wasn't, Im pretty sure it was not even done! Tell customer service guys ,to tell us ,that it is not offered with a wash. I am pretty confident, that the cars were not touched by a vacuum.

3.0/5
3.0 /5
Just not as nice as when they were at the Honda dealership waiting for new buildingSame— waited 1 hr and 15 min for an oil change and routine inspectionIf there are 2 cars in service desk area then you have to drive around to find a parking space until a space opens up. Just not enough room as previous facilities. Makes for longer wait time which most people do not haveNot timely because I had to go to service desk and ask when my car would be done. Answer was “looks like they are just finishing up. It will only be a few minutes”Waited for simple oil change and inspectionBecause the new dealership building is small and doesn’t look like it can fit many cars in to be serviced