Both check in and check out were easy and the employees were helpful. The check in employees i had more of an interaction with. She was super charismatic!
Verified User
•
Dec 3, 2024
5.0/5
5.0/5
We had a great experience at the Yorktown location off Coventry. My husband and I were welcomed as soon as we walked in by Sue , all our questions answered with quality and care and we were shown 3 units we were interested in. Facility was clean, maintained good and felt safe. Restrooms on each floor. Everything was explained in detail when we decided to move forward, paperwork broken down thoroughly. There was moving items like boxes, moving tape, wrap, mattress covers, etc., in the front entrance for purchase. Also, like that they supported their local community business and had their business cards out on a table for display. Overall an excellent experience! Thank you so much!
Verified User
•
Nov 30, 2024
4.0/5
4.0/5
Unit is nice. Customer service was great
Verified User
•
Nov 29, 2024
5.0/5
5.0/5
The office folks are great. Very quick to help, friendly. Get you in and out fast.
Verified User
•
Nov 25, 2024
5.0/5
5.0/5
I am so grateful to walk into Ocean Storage and be greeted as a returning customer with professionalism and courtesy. I will always come back to meet my storage needs. Thank you.
Verified User
•
Nov 25, 2024
5.0/5
5.0/5
Friendly employees, clean modern facilities, LED lights on timers in units, very secure and light weight unit doors.
Verified User
•
Nov 23, 2024
5.0/5
5.0/5
Great
Verified User
•
Nov 18, 2024
5.0/5
5.0/5
Very knowledgeable and attentive to my situation. Thank you.
Verified User
•
Nov 13, 2024
5.0/5
5.0/5
My things were in the storage unit for 2 years. I never had a problem with rodents/ bugs. Things were a little dusty but in good condition.
Verified User
•
Nov 13, 2024
4.0/5
4.0/5
The rates got extremely high for my budget, but the staff assisted me to change units & lower my bill.
Both check in and check out were easy and the employees were helpful. The check in employees i had more of an interaction with. She was super charismatic!
Verified User
•
Dec 3, 2024
5.0/5
5.0/5
We had a great experience at the Yorktown location off Coventry. My husband and I were welcomed as soon as we walked in by Sue , all our questions answered with quality and care and we were shown 3 units we were interested in. Facility was clean, maintained good and felt safe. Restrooms on each floor. Everything was explained in detail when we decided to move forward, paperwork broken down thoroughly. There was moving items like boxes, moving tape, wrap, mattress covers, etc., in the front entrance for purchase. Also, like that they supported their local community business and had their business cards out on a table for display. Overall an excellent experience! Thank you so much!
Verified User
•
Nov 30, 2024
4.0/5
4.0/5
Unit is nice. Customer service was great
Verified User
•
Nov 29, 2024
5.0/5
5.0/5
The office folks are great. Very quick to help, friendly. Get you in and out fast.
Verified User
•
Nov 25, 2024
5.0/5
5.0/5
I am so grateful to walk into Ocean Storage and be greeted as a returning customer with professionalism and courtesy. I will always come back to meet my storage needs. Thank you.
Verified User
•
Nov 25, 2024
5.0/5
5.0/5
Friendly employees, clean modern facilities, LED lights on timers in units, very secure and light weight unit doors.
Verified User
•
Nov 23, 2024
5.0/5
5.0/5
Great
Verified User
•
Nov 18, 2024
5.0/5
5.0/5
Very knowledgeable and attentive to my situation. Thank you.
Verified User
•
Nov 13, 2024
5.0/5
5.0/5
My things were in the storage unit for 2 years. I never had a problem with rodents/ bugs. Things were a little dusty but in good condition.
Verified User
•
Nov 13, 2024
4.0/5
4.0/5
The rates got extremely high for my budget, but the staff assisted me to change units & lower my bill.