Nate and Brian were delightful. I haven’t had car sales people actually care about my well being before. Definitely a good change loved working with theee guys
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
They all were great. Had a good time working with them and enjoying my new vehicle
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
I am ALWAYS happy and satisfied with my Service done on our vehicle at Old Ben Franklin Mitsubishi. Fast, Accurate and Friendly Service. Thank you!Always professional and friendly Service!
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
They make you feel like family
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Jamie Thurmer and Jeff Richter are beyond helpful, and I never feel like a number. These gentlemen are a big part of the reason I will be buying another Mitsubishi.Very attentive and always helpful and courteous.
Verified User
•
Feb 5, 2026
4.0/5
4.0/5
It was never communicated to me on an estimation of time to complete the repair. So I sat in the lobby Not knowing how long I would have to wait.Staff is very friendly. Waiting area was nice and clean. I also liked how they provided snacks and beverages while you are waiting. That was a nice personal touch.Very friendly staff. Corrected the problem.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
They worked really hard for me. Got me a brand new car. Good group of people that genially care about people. They even discounted the cars a few thousand to make the deal work for me. Thank you
Verified User
•
Feb 5, 2026
2.0/5
2.0/5
Needs to feel more homier in the waiting area, and snacks and refreshments should be stocked at all timeI had to go grab the keys for my car off the salesperson's desk in order to drive it away. Then set ting the parking lot. Trying to figure things out before I leftOverall I am happy with my purchase. And I am doing the survey before my first service appointment so we'll seeWe could have been signing papers a lot earlier and had my tires changed over with all the nonsense during the morning.When I'm looking for cars I don't want to put in my information even before I found one. I wish you could just search the website without entering your information
Nate and Brian were delightful. I haven’t had car sales people actually care about my well being before. Definitely a good change loved working with theee guys
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
They all were great. Had a good time working with them and enjoying my new vehicle
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
I am ALWAYS happy and satisfied with my Service done on our vehicle at Old Ben Franklin Mitsubishi. Fast, Accurate and Friendly Service. Thank you!Always professional and friendly Service!
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
They make you feel like family
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Jamie Thurmer and Jeff Richter are beyond helpful, and I never feel like a number. These gentlemen are a big part of the reason I will be buying another Mitsubishi.Very attentive and always helpful and courteous.
Verified User
•
Feb 5, 2026
4.0/5
4.0/5
It was never communicated to me on an estimation of time to complete the repair. So I sat in the lobby Not knowing how long I would have to wait.Staff is very friendly. Waiting area was nice and clean. I also liked how they provided snacks and beverages while you are waiting. That was a nice personal touch.Very friendly staff. Corrected the problem.
Verified User
•
Feb 5, 2026
5.0/5
5.0/5
They worked really hard for me. Got me a brand new car. Good group of people that genially care about people. They even discounted the cars a few thousand to make the deal work for me. Thank you
Verified User
•
Feb 5, 2026
2.0/5
2.0/5
Needs to feel more homier in the waiting area, and snacks and refreshments should be stocked at all timeI had to go grab the keys for my car off the salesperson's desk in order to drive it away. Then set ting the parking lot. Trying to figure things out before I leftOverall I am happy with my purchase. And I am doing the survey before my first service appointment so we'll seeWe could have been signing papers a lot earlier and had my tires changed over with all the nonsense during the morning.When I'm looking for cars I don't want to put in my information even before I found one. I wish you could just search the website without entering your information