Ole Ben Franklin Mitsubishi
4.7/5
4.7 /5
88 Verified Reviews
480 South Illinois Ave, Oak Ridge, TN 37830, US
(865) 685-0780
88 Verified Reviews
5.0/5
5.0 /5
the people are always pleasant to work with

5.0/5
5.0 /5
Jamie in service is knowledgable and easy to work with.

5.0/5
5.0 /5
My experience at Ole Ben Franklin Mitsubishi was top notch. The staff was knowledgeable, patient, and genuinely cared about helping me find the right vehicle—not just making a sale. Financing was smooth, the pricing was transparent, and they never pressured me at any point. They even followed up afterward to make sure I was happy with my purchase. If you’re considering a new or used vehicle, this is the place to go. Great people, great cars, and a dealership you can trust!

5.0/5
5.0 /5
They were good people, got me a 2025 Mitsubishi Outlander, I really like the features and heated seat. Michael the manager was great andd took a lot of his time in explaining everything to me. Got my payment real low tooGreat nice job. . Michael helped me a lot

5.0/5
5.0 /5
Jamie is so nice and has great customer service skillsLove the customer service.

5.0/5
5.0 /5
Easy to deal with. Always do what they say. Friendly in the process. Especially like the way Jamie handles my service.

5.0/5
5.0 /5
Fast, courteous service with complete analysis of the problem.

3.0/5
3.0 /5
I have no negative things to say just that one issueJust change the format on the estimated price the oil change said 29.00 which turns out to be the labor that's misleadingWell I received an email confirming my appointment which is fine. Then I click on something that give the estimated cost which was fine for oil change and stuff. When I got there and so the guy it turned out to be the labor not the cost of the oil change. You all need to say that's the labor only that's very miss leading period end of discussionHe fine

5.0/5
5.0 /5
Very satisfied with the service! Very friendly and competent!Always caring and on time service.

5.0/5
5.0 /5
the last person who washed our car did an awesome jobwanted to write a check.....had to charge it at a ridiculous interest ratenot a happy camper about that policy..the bank can be called to see if funds there..just also pleased and trusting of the sevice