Ole Ben Franklin Mitsubishi
4.7/5
4.7 /5
91 Verified Reviews
480 South Illinois Ave, Oak Ridge, TN 37830, US
(865) 685-0780
91 Verified Reviews
3.0/5
3.0 /5
I have no negative things to say just that one issueJust change the format on the estimated price the oil change said 29.00 which turns out to be the labor that's misleadingWell I received an email confirming my appointment which is fine. Then I click on something that give the estimated cost which was fine for oil change and stuff. When I got there and so the guy it turned out to be the labor not the cost of the oil change. You all need to say that's the labor only that's very miss leading period end of discussionHe fine

5.0/5
5.0 /5
Very satisfied with the service! Very friendly and competent!Always caring and on time service.

5.0/5
5.0 /5
the last person who washed our car did an awesome jobwanted to write a check.....had to charge it at a ridiculous interest ratenot a happy camper about that policy..the bank can be called to see if funds there..just also pleased and trusting of the sevice

5.0/5
5.0 /5
Service advisors are awesome!!!!Super friendly staff that try to upsell you on anything. I trust them more than anyone I have taken my vehicle to.

5.0/5
5.0 /5
I had a good experience with them. I’m liking my new car good gas mileage. My sales person was very nice and knowledgeable

5.0/5
5.0 /5
Jamie, and Darryl. Great gentlemen.

5.0/5
5.0 /5
Car had water spots on it and the maintenance on it wasn't reset on the carDental the cars a little better and explain the features a little better and make sure the maintenance is restored to normal

5.0/5
5.0 /5
Friendly, knowledgeable personnel

3.0/5
3.0 /5
There were missing ceiling tiles with visible wiring in the ceiling of the cubicle where we met with our sales consultant, chair with shredded upholstery in the finance officeI like the Mitsubishi vehicles but am limited on available dealerships in this areaI felt like the sales manager did not honor the promises on their website related to 0 APR/60 months and $4000 over KBB for my trade until I insisted on it.I was forced to enter my contact info to see the inventory and no prices posted for any of the vehicles I was considering. All those vehicles had a call for price message

5.0/5
5.0 /5
The screen was not reset. How to figure out how to make it go away. My seat was not where I drive it.Good place to buy a car, salesman are helpful and friendly.