Ole Ben Franklin Mitsubishi
4.7/5
4.7 /5
91 Verified Reviews
480 South Illinois Ave, Oak Ridge, TN 37830, US
(865) 685-0780
91 Verified Reviews
5.0/5
5.0 /5
Jamie in service department was very helpful and experienced.

5.0/5
5.0 /5
Very pleased with our Service, reliable and accurate.Great Service

5.0/5
5.0 /5
Thought price was high, oil change only and a 1 liter engine holds 2 quarts of oil, $79

4.0/5
4.0 /5
Jamie always does a good job in the Service Dept.

3.0/5
3.0 /5
Simply because I very seldom assign anything above 8 stars; this allows for a higher rating for something which may later deserve such.

3.0/5
3.0 /5
I was charged for a recall on my outlanderI was over charged and didn’t notice it until I was home I had my car aligned while it was down there for the recall, and they added the charges for the recall and on my alignment.Every time I bring my car in I am told they do not have loaner cars

5.0/5
5.0 /5
Everyone at the facility was so nice, helpful & efficient. I’d put names but I’m afraid I’d leave someone out. The manager should be proud of his groupThe folks were polite & respectful. And efficient

4.0/5
4.0 /5
N/AI had to go back because the reset button on the Oil Change was not set back. I had to go back and make sure the light didn’t go out and I had it checked twice.When asking for a car wash or services to be done to the vehicle I expect that everyone keep their promise when providing that service and I didn’t have time to go back or tell them because I had to get to work, but I’m glad you sent in this survey to give memore inputGreat staff always helpful

5.0/5
5.0 /5
I appreciate my salesman Judson with not being pushy and finding me what I wantedFriendly, upfront and gave me exactly what I went for

5.0/5
5.0 /5
Will be going back with my other vehicle as wellThe team and experience is great