Dr. Shipper was very easy to receive care from. Besides being an expert at his job, he had great bedside manners and seemed to love his job.Regarding the check-in process.I do however recommend that the paperwork process is automated, it's a lot to read and voluminous. Plus the same questions asked on the questionnaire (s) had already been asked when I made the appt- so I was somewhat surprised that I had to repeat myself.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
The overall staff was wonderful
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Looking forward to the new location and updated computer system. Would love to see access via a web portal like MyChart.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Dr. Shipper is a consummate professional who answers all my questions with clear, direct, and helpful information. Technical and desk staff are always polite and friendly.
Verified User
•
Feb 4, 2023
5.0/5
5.0/5
Dr Schipper is a good doctor with a good manner.
Verified User
•
Feb 3, 2023
5.0/5
5.0/5
Doctor and staff always seeking the best outcome for the issue
Verified User
•
Jan 27, 2023
5.0/5
5.0/5
Dr. Schipper and team deliver excellent care without exception.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Dr Schipper is excellent and his staff is competent.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Oliver schipper is an excellent clinician and very knowledgeable. I would recommend him to anyone with a foot/ankle problem
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
Dr Schipper was great. No complaints at all. I made a follow up appointment. When I didn’t receive any reminder phone calls/texts/email, I called the office. No appointment on the books. At first I thought that I must have put the wrong date in my calendar but I didn’t have any future appointments so I know the mistake wasn’t mine. The biggest annoyance - when the medical device rep came in to sell me arch supports, I told him that I wanted to wait to make sure I got the right size. Since my foot was still swollen, I was not sure if my shoe size would change. He left the room for about 15 minutes and returned to say that my insurance company would cover 100% of it so I agreed. I have received numerous bills from Anderson Clinic showing that my insurance company covered NOTHING. I have called Justin (or Dustin) no less than 5 times and he assured me he would take care of it, only to receive another bill. When I mentioned to Dr Schipper, he said to let him know if it wasn’t taken care of. So, at my appointment I brought the bill in. Dr Schipper asked Shane to take care of it. No fault of Shane’s but Shane came back in and said, if you can wait, he will come in. I waited 15 minutes before leaving. Shane told me that they would definitely be calling me that day. That was more than 48 hours ago and yet again, no return phone call as promised. Very dusappointing
Dr. Shipper was very easy to receive care from. Besides being an expert at his job, he had great bedside manners and seemed to love his job.Regarding the check-in process.I do however recommend that the paperwork process is automated, it's a lot to read and voluminous. Plus the same questions asked on the questionnaire (s) had already been asked when I made the appt- so I was somewhat surprised that I had to repeat myself.
Verified User
•
Feb 8, 2023
5.0/5
5.0/5
The overall staff was wonderful
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Looking forward to the new location and updated computer system. Would love to see access via a web portal like MyChart.
Verified User
•
Feb 6, 2023
5.0/5
5.0/5
Dr. Shipper is a consummate professional who answers all my questions with clear, direct, and helpful information. Technical and desk staff are always polite and friendly.
Verified User
•
Feb 4, 2023
5.0/5
5.0/5
Dr Schipper is a good doctor with a good manner.
Verified User
•
Feb 3, 2023
5.0/5
5.0/5
Doctor and staff always seeking the best outcome for the issue
Verified User
•
Jan 27, 2023
5.0/5
5.0/5
Dr. Schipper and team deliver excellent care without exception.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Dr Schipper is excellent and his staff is competent.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Oliver schipper is an excellent clinician and very knowledgeable. I would recommend him to anyone with a foot/ankle problem
Verified User
•
Jan 20, 2023
5.0/5
5.0/5
Dr Schipper was great. No complaints at all. I made a follow up appointment. When I didn’t receive any reminder phone calls/texts/email, I called the office. No appointment on the books. At first I thought that I must have put the wrong date in my calendar but I didn’t have any future appointments so I know the mistake wasn’t mine. The biggest annoyance - when the medical device rep came in to sell me arch supports, I told him that I wanted to wait to make sure I got the right size. Since my foot was still swollen, I was not sure if my shoe size would change. He left the room for about 15 minutes and returned to say that my insurance company would cover 100% of it so I agreed. I have received numerous bills from Anderson Clinic showing that my insurance company covered NOTHING. I have called Justin (or Dustin) no less than 5 times and he assured me he would take care of it, only to receive another bill. When I mentioned to Dr Schipper, he said to let him know if it wasn’t taken care of. So, at my appointment I brought the bill in. Dr Schipper asked Shane to take care of it. No fault of Shane’s but Shane came back in and said, if you can wait, he will come in. I waited 15 minutes before leaving. Shane told me that they would definitely be calling me that day. That was more than 48 hours ago and yet again, no return phone call as promised. Very dusappointing