I rate it a 10 because I always have an easy and positive experience when I speak with a rep/customer service and the use of the mobile app is very easy to use.
Anonymous
•
May 21, 2026
5.0/5
5.0/5
User friendly online banking
Anonymous
•
May 20, 2026
5.0/5
5.0/5
I wanted to close my CD and transfer to my savings. I saw it auto-renewed. I called and the agent clarified that I am still able to transfer my savings and the agent helped me do it. The agent was quick and courteous.
Anonymous
•
May 20, 2026
5.0/5
5.0/5
I think the ability to speak with a knowledgeable customer service rep quickly is a big part of my rating
Anonymous
•
May 15, 2026
5.0/5
5.0/5
The experience was personal and professional. It's also nice to have an option other than one of the big banks.
I rate it a 10 because I always have an easy and positive experience when I speak with a rep/customer service and the use of the mobile app is very easy to use.
Anonymous
•
May 21, 2026
5.0/5
5.0/5
User friendly online banking
Anonymous
•
May 20, 2026
5.0/5
5.0/5
I wanted to close my CD and transfer to my savings. I saw it auto-renewed. I called and the agent clarified that I am still able to transfer my savings and the agent helped me do it. The agent was quick and courteous.
Anonymous
•
May 20, 2026
5.0/5
5.0/5
I think the ability to speak with a knowledgeable customer service rep quickly is a big part of my rating
Anonymous
•
May 15, 2026
5.0/5
5.0/5
The experience was personal and professional. It's also nice to have an option other than one of the big banks.