Very user friendly, straight forward. You don't waist time looking for what you need.Thank you.
Anonymous
•
May 7, 2026
5.0/5
5.0/5
Easy online payment process.
Anonymous
•
May 6, 2026
5.0/5
5.0/5
I had been a Pacific Service customer for years prior to taking out the loan that I have. I liked the bank, but it is heavily "Bay Area Centric", and I no longer am.
Anonymous
•
May 6, 2026
2.0/5
2.0/5
i used the app
Anonymous
•
May 4, 2026
5.0/5
5.0/5
Friendly and efficient, has the services I need, and is a credit union (I prefer those to banks)
Anonymous
•
May 1, 2026
3.0/5
3.0/5
I wish you had perks, similar to other banks, for using your bank/checking/Debit card (e.g., reward, cash back, etc.). I'm considering switching to a bank where my money and use are rewarded. Thank you.
Anonymous
•
May 1, 2026
5.0/5
5.0/5
Exceptional service
Anonymous
•
Apr 30, 2026
5.0/5
5.0/5
I’ve always been very happy with the ease of my transactions and when I’ve had to contact customer service they’ve been super friendly and took care of my issue quickly and efficiently
Anonymous
•
Apr 29, 2026
5.0/5
5.0/5
The online banking works quickly and reliably, and it's the main way I interact with the bank. But when I need to go in, the tellers recognize me and are also very helpful.
Anonymous
•
Apr 28, 2026
4.0/5
4.0/5
Website is easy to use and employees are always helpful when I go into a branch
Very user friendly, straight forward. You don't waist time looking for what you need.Thank you.
Anonymous
•
May 7, 2026
5.0/5
5.0/5
Easy online payment process.
Anonymous
•
May 6, 2026
5.0/5
5.0/5
I had been a Pacific Service customer for years prior to taking out the loan that I have. I liked the bank, but it is heavily "Bay Area Centric", and I no longer am.
Anonymous
•
May 6, 2026
2.0/5
2.0/5
i used the app
Anonymous
•
May 4, 2026
5.0/5
5.0/5
Friendly and efficient, has the services I need, and is a credit union (I prefer those to banks)
Anonymous
•
May 1, 2026
3.0/5
3.0/5
I wish you had perks, similar to other banks, for using your bank/checking/Debit card (e.g., reward, cash back, etc.). I'm considering switching to a bank where my money and use are rewarded. Thank you.
Anonymous
•
May 1, 2026
5.0/5
5.0/5
Exceptional service
Anonymous
•
Apr 30, 2026
5.0/5
5.0/5
I’ve always been very happy with the ease of my transactions and when I’ve had to contact customer service they’ve been super friendly and took care of my issue quickly and efficiently
Anonymous
•
Apr 29, 2026
5.0/5
5.0/5
The online banking works quickly and reliably, and it's the main way I interact with the bank. But when I need to go in, the tellers recognize me and are also very helpful.
Anonymous
•
Apr 28, 2026
4.0/5
4.0/5
Website is easy to use and employees are always helpful when I go into a branch