PSCU has been my CU for over 20 years. In that time I have never had an issue they couldn’t resolve with patience and a friendly tone. Switching to PCSU from other banks was one of the best life decisions I’ve ever made.

Tellers are so friendly and always available to help

The online banking is safe and secure. My transactions are fast and accurate.

I like the ease of banking with Pacific Service however the limited locations is a drawback.

Fast and easy

Excellent service, welcoming employees

I never have any problems online or in branch

Fairly easy to use online website.

User friendly website

My account was breached on a Saturday. I couldn’t get ahold of anyone to shut my accounts down and almost lost my money. After 20+ phone calls to the third party that manages card access on the weekends I gave up. Went into the branch on Monday and they transferred all my accounts to new ones and printed new cards. None of the new cards worked and I was told sometimes that happens when they make them at the branch. I called customer service representatives several times throughout the past week they told me they were working on something with the back end of the cards and they would call me back. I never received calls back. Finally they notified me that they would be sending me new cards and then it may take another 3 to 4 days. At this point, I haven’t had access to my money for well over a week.