Customer service failed to help me resolve a problem receiving a Zelle deposit, resulting in using my Apple Cash application to receive funds.
Anonymous
•
Jan 8, 2026
1.0/5
1.0/5
Interaction on the phone was fine but the technical issues I continued to have have not been resolved still unable to login when I'm on the phone with the technician I can reset my password. Log is fine but a few hours later or the next day after doing all that I'm again locked out of system does not recognize my password or my username and just a continual problem.
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
Very easy to work with & to contact
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
Not a single bad interaction with you or your site in almost 20 years!
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
Your customer service is top notch!
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
The staff members are helpful, patient and knowledgeable. They have responded promptly to my inquiries.
Anonymous
•
Jan 7, 2026
5.0/5
5.0/5
Customer service and transparent expectations working with PSCU
Anonymous
•
Jan 7, 2026
4.0/5
4.0/5
Haven't had any problems
Anonymous
•
Jan 7, 2026
5.0/5
5.0/5
the system is so easy to use, the transfer of funds only took just a few seconds. a few days ago I stopped in my local branch with a question about my cd account and the young lady behind the counter was so helpful and that only took just a few minutes. the service has always been that good and easy to take of all questions.
Customer service failed to help me resolve a problem receiving a Zelle deposit, resulting in using my Apple Cash application to receive funds.
Anonymous
•
Jan 8, 2026
1.0/5
1.0/5
Interaction on the phone was fine but the technical issues I continued to have have not been resolved still unable to login when I'm on the phone with the technician I can reset my password. Log is fine but a few hours later or the next day after doing all that I'm again locked out of system does not recognize my password or my username and just a continual problem.
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
Very easy to work with & to contact
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
Not a single bad interaction with you or your site in almost 20 years!
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
Your customer service is top notch!
Anonymous
•
Jan 8, 2026
5.0/5
5.0/5
The staff members are helpful, patient and knowledgeable. They have responded promptly to my inquiries.
Anonymous
•
Jan 7, 2026
5.0/5
5.0/5
Customer service and transparent expectations working with PSCU
Anonymous
•
Jan 7, 2026
4.0/5
4.0/5
Haven't had any problems
Anonymous
•
Jan 7, 2026
5.0/5
5.0/5
the system is so easy to use, the transfer of funds only took just a few seconds. a few days ago I stopped in my local branch with a question about my cd account and the young lady behind the counter was so helpful and that only took just a few minutes. the service has always been that good and easy to take of all questions.