Excellent patience, tone and kind behavior. Very professional and did everything they could to assist me best.
Anonymous
•
Jun 10, 2026
4.0/5
4.0/5
I was able to set up my account easily.
Anonymous
•
Jun 8, 2026
5.0/5
5.0/5
I have been a 35 year plus customer in my family has been a longer customer. The service that I get from Pacific service credit Union no matter what I need or when I need it They help unfortunately they don't do small business accounts but I found another small community that does for that! Give me a small and simple Pacific service credit Union has always done a great job with customer service and satisfaction in my book
Anonymous
•
Jun 7, 2026
3.0/5
3.0/5
Because everytime I spoke with anyone, the wait was short, they were more than polite and very helpful
Anonymous
•
Jun 6, 2026
3.0/5
3.0/5
Pacific Service is a good credit union. The online banking has become sub-par as it is no longer as user friendly. I now have difficulty with simple transfers, and the amounts don't update as quickly. Other than that, I would recommend this credit union to family and friends.
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Love the service
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Every staff member I’ve interacted with either chat or on the phone has been helpful. I never have issues with the app. Although there isn’t a local branch nearby for me, it still feels convenient and accessible
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
I was accommodated well
Anonymous
•
Jun 4, 2026
5.0/5
5.0/5
Technology and people are great. I have visited all of the offices in the Livermore / Concord area and really like the staff. They are knowledgeable, friendly, and helpful. I would like to specifically thank Robin in Livermore for being truly customer focused. As I said, the online tech for both my phone and desktop work well and I don’t have any improvements to suggest. Good job, all around.Dr. Darrell Haydon
Excellent patience, tone and kind behavior. Very professional and did everything they could to assist me best.
Anonymous
•
Jun 10, 2026
4.0/5
4.0/5
I was able to set up my account easily.
Anonymous
•
Jun 8, 2026
5.0/5
5.0/5
I have been a 35 year plus customer in my family has been a longer customer. The service that I get from Pacific service credit Union no matter what I need or when I need it They help unfortunately they don't do small business accounts but I found another small community that does for that! Give me a small and simple Pacific service credit Union has always done a great job with customer service and satisfaction in my book
Anonymous
•
Jun 7, 2026
3.0/5
3.0/5
Because everytime I spoke with anyone, the wait was short, they were more than polite and very helpful
Anonymous
•
Jun 6, 2026
3.0/5
3.0/5
Pacific Service is a good credit union. The online banking has become sub-par as it is no longer as user friendly. I now have difficulty with simple transfers, and the amounts don't update as quickly. Other than that, I would recommend this credit union to family and friends.
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Love the service
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
Every staff member I’ve interacted with either chat or on the phone has been helpful. I never have issues with the app. Although there isn’t a local branch nearby for me, it still feels convenient and accessible
Anonymous
•
Jun 5, 2026
5.0/5
5.0/5
I was accommodated well
Anonymous
•
Jun 4, 2026
5.0/5
5.0/5
Technology and people are great. I have visited all of the offices in the Livermore / Concord area and really like the staff. They are knowledgeable, friendly, and helpful. I would like to specifically thank Robin in Livermore for being truly customer focused. As I said, the online tech for both my phone and desktop work well and I don’t have any improvements to suggest. Good job, all around.Dr. Darrell Haydon