Online Banking System
4.5/5
4.5 /5
453 Verified Reviews
1355 Willow Way, Concord, CA 94520, US
(888) 858-6881
Get Directions | Larger Map
453 Verified Reviews
•
3.0/5
3.0 /5
Na
•
5.0/5
5.0 /5
I rate it a 10 because I always have an easy and positive experience when I speak with a rep/customer service and the use of the mobile app is very easy to use.
•
5.0/5
5.0 /5
User friendly online banking
•
5.0/5
5.0 /5
I wanted to close my CD and transfer to my savings. I saw it auto-renewed. I called and the agent clarified that I am still able to transfer my savings and the agent helped me do it. The agent was quick and courteous.
•
5.0/5
5.0 /5
I think the ability to speak with a knowledgeable customer service rep quickly is a big part of my rating
•
5.0/5
5.0 /5
The experience was personal and professional. It's also nice to have an option other than one of the big banks.
•
5.0/5
5.0 /5
Excellent service
•
5.0/5
5.0 /5
Great customer service
•
5.0/5
5.0 /5
Marc the gentleman that helped me didn't stop even when we came into a couple of problems and I'm very thankful for that. I'll recommend you guys any day of the week to anybody
•
5.0/5
5.0 /5
Classic traditional and very basic (yet so rare today), plain and simple good human service! Good listening, answered allMy questions and concerns, helped resolve my issue, and was helpful for my other unrelated questions for other services and support , demonstrating both genuine knowledge and care alike. Thank you as always!