Online Banking System
4.5/5
4.5 /5
453 Verified Reviews
1355 Willow Way, Concord, CA 94520, US
(888) 858-6881
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453 Verified Reviews
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5.0/5
5.0 /5
I’ve always been very happy with the ease of my transactions and when I’ve had to contact customer service they’ve been super friendly and took care of my issue quickly and efficiently
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5.0/5
5.0 /5
The online banking works quickly and reliably, and it's the main way I interact with the bank. But when I need to go in, the tellers recognize me and are also very helpful.
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4.0/5
4.0 /5
Website is easy to use and employees are always helpful when I go into a branch
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1.0/5
1.0 /5
I was asked to hold 3 times before I was assisted at all. When the agent finally got to me, I was informed they could not help me and I would have to call in! Had they taken the time to find out my needs I would not have to wait for them for absolutely nothing!
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5.0/5
5.0 /5
The service rep was knowledgeable & efficient which helped me resolve my issue.
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5.0/5
5.0 /5
Just easy to navigate and is extremely helpful for me as I am wheelchair bound.
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5.0/5
5.0 /5
Easy and safe to use
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5.0/5
5.0 /5
Ease of submittal.
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5.0/5
5.0 /5
Always friendly and helpful.
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5.0/5
5.0 /5
Small town feel…friendliness and familiarity. Professional and always helpful. I appreciate they’ve maintained this atmosphere, when most others are impersonal & unhelpful. Wouldn’t want to bank anywhere else.