Opal Legacy Central Apartments
4.1/5
4.1 /5
104 Verified Reviews
6500 Excellence Way, Plano, TX 75023, US
(214) 396-8771
104 Verified Reviews
1.0/5
1.0 /5
Worst maintenance with Air conditioning and Heater. They took more than a week to replace parts but not yet received.

1.0/5
1.0 /5
This run like a motel six they’re always seems to be new staff for people being recycled. Nothing is ever fixed completely. Everything seems to be like duct taped style for the amount of money you pray for I don’t see the pleasure. This is the worst place.

5.0/5
5.0 /5
Great customer service super nice ladies at the front office

5.0/5
5.0 /5
Never have anything complaints

1.0/5
1.0 /5
scheduled my tour online. show up only to find out they had no tour for me and lady was on lunch so she was unwilling to help. Poor service

4.0/5
4.0 /5
Edgar (maintenance) is amazing, he answers all requests timely and is very respectful. The apartment complex itself is also beautiful. The staff has high turnover, property management is rude and leasing office staff always says they will ‘follow up’ but almost never follows up with requests.

5.0/5
5.0 /5
The attention is super nice Miss María helped me and guided me in everything. Super patient nice and obvious the place is super beautiful

2.0/5
2.0 /5
I’ve lived here since the complex opened and when it first opened it was very nice which is why I wanted to live here. As time went on the complex went down hill, the people that live here do not care about the complex. The office and maintenance crew have always been great and do everything they can to clean the place but some residence just do not respect others. The carpet in the hallways can never stay clean. People leave their trash out side of the bin so it makes it worse. The trash room is terrible always leaves the halls smelling bad. Roaches are pretty bad. Always having to have them spray. The roaches hangout at the pool. I’ve claimed so many times about the people that live above me and how noisy they are but nothing gets done. It’s so annoying! I can’t take it anymore! No complaints about the staff or maintenance they’ve been great. Just the people that live here. They also always break the doors at the parking garage that’s never been locked since I’ve lived here. Someone stays breaking it.

5.0/5
5.0 /5
kiki was great and very welcoming on our tour!

4.0/5
4.0 /5
Very informative tour and professional staff. Parking around leasing office was minimal but worked. I didn’t get good signal inside the lounge.