Karina is awesome! Her work is stellar and she has a great sense of humor to boot :-DI would suggest that when you expect to have a room full of students observing a procedure, it would be considerate to give your patients a heads-up and ask if they're comfortable with it.
Verified User
•
May 13, 2026
5.0/5
5.0/5
I did not receive a call post surgery but my care was very good and the staff is great . Takes a bit long to hear back on insurance benefits but I think that’s most likely how it goes when submitting for coverage.
Verified User
•
May 8, 2026
5.0/5
5.0/5
Dr Karina was professional and caring!!! Her whole team was awesome!!
Verified User
•
May 7, 2026
5.0/5
5.0/5
Dante was extremely nice. Dr CATROMBONE is always the best.
Verified User
•
Apr 25, 2026
3.0/5
3.0/5
Prior to the surgery, I wished that the office reached out to follow up about the upcoming procedure and shared possible post surgery outcomes. It had been almost a month since the surgery was scheduled. For example, a call to remind the patient not to eat or drink prior and talk about post surgery outcomes such as possible bleeding, swelling, and medicine, etc.I appreciate getting text messages for appointment reminders, but the only call I received prior to the surgery was to confirm the payment. It felt very transactional and not about the care that would be provided.Also, post surgery, I felt rushed and somewhat pushed out. And one of the medical assistant said "not trying to push you out," but that's exactly what I was starting to feel.Lastly, I would recommend giving the patient/caregiver a print out post surgery of what to look out for, over the counter medicine, and if in pain or something happens at home, what's the best next steps. I wasn't sure what I needed to do once home as things were moving fast as I was being asked to leave the recovery room.Overall, I felt this practice was good, just adjusting a few small areas would be great and be more patient focused.
Verified User
•
Apr 25, 2026
5.0/5
5.0/5
This was the best experience with a surgeon I ever had taking my tooth out. So friendly. Professional. Great personality. I wouldn’t change a thing. Thank you for taking care of me.
Verified User
•
Apr 19, 2026
3.0/5
3.0/5
The dr was condescending and it was disappointing how she approached my 15 year old. I left him to go to the waiting room and was relieved when the nurse stated she’d take care of him because the Dr. didn’t seem interested in making him feel comfortable.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Great experience as always
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Amazing office. Already referred family here. Told them its way worth the drive from Framingham/Natick.Only suggestion would be to ask patients if they want the privacy curtain closed while sitting in recovery chairs that face each other. One curtain for each side would solve any privacy problems for either patient.Dr. Saxe was so kind and patient.And Nisa is a very sweet young woman and an amazing catch for any office. She actually cares about people and seems happy with her job.Every staff member was incredible. This office functions so well as a whole. It's rare to find that these days. I will be returning to this office if I ever need to. Thank you all.
Verified User
•
Mar 26, 2026
4.0/5
4.0/5
The doctor followed up with me the very next day to see how I was recovering. They could have had just about anyone follow up, but she personally called. I appreciated that immensely.
Karina is awesome! Her work is stellar and she has a great sense of humor to boot :-DI would suggest that when you expect to have a room full of students observing a procedure, it would be considerate to give your patients a heads-up and ask if they're comfortable with it.
Verified User
•
May 13, 2026
5.0/5
5.0/5
I did not receive a call post surgery but my care was very good and the staff is great . Takes a bit long to hear back on insurance benefits but I think that’s most likely how it goes when submitting for coverage.
Verified User
•
May 8, 2026
5.0/5
5.0/5
Dr Karina was professional and caring!!! Her whole team was awesome!!
Verified User
•
May 7, 2026
5.0/5
5.0/5
Dante was extremely nice. Dr CATROMBONE is always the best.
Verified User
•
Apr 25, 2026
3.0/5
3.0/5
Prior to the surgery, I wished that the office reached out to follow up about the upcoming procedure and shared possible post surgery outcomes. It had been almost a month since the surgery was scheduled. For example, a call to remind the patient not to eat or drink prior and talk about post surgery outcomes such as possible bleeding, swelling, and medicine, etc.I appreciate getting text messages for appointment reminders, but the only call I received prior to the surgery was to confirm the payment. It felt very transactional and not about the care that would be provided.Also, post surgery, I felt rushed and somewhat pushed out. And one of the medical assistant said "not trying to push you out," but that's exactly what I was starting to feel.Lastly, I would recommend giving the patient/caregiver a print out post surgery of what to look out for, over the counter medicine, and if in pain or something happens at home, what's the best next steps. I wasn't sure what I needed to do once home as things were moving fast as I was being asked to leave the recovery room.Overall, I felt this practice was good, just adjusting a few small areas would be great and be more patient focused.
Verified User
•
Apr 25, 2026
5.0/5
5.0/5
This was the best experience with a surgeon I ever had taking my tooth out. So friendly. Professional. Great personality. I wouldn’t change a thing. Thank you for taking care of me.
Verified User
•
Apr 19, 2026
3.0/5
3.0/5
The dr was condescending and it was disappointing how she approached my 15 year old. I left him to go to the waiting room and was relieved when the nurse stated she’d take care of him because the Dr. didn’t seem interested in making him feel comfortable.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Great experience as always
Verified User
•
Mar 29, 2026
5.0/5
5.0/5
Amazing office. Already referred family here. Told them its way worth the drive from Framingham/Natick.Only suggestion would be to ask patients if they want the privacy curtain closed while sitting in recovery chairs that face each other. One curtain for each side would solve any privacy problems for either patient.Dr. Saxe was so kind and patient.And Nisa is a very sweet young woman and an amazing catch for any office. She actually cares about people and seems happy with her job.Every staff member was incredible. This office functions so well as a whole. It's rare to find that these days. I will be returning to this office if I ever need to. Thank you all.
Verified User
•
Mar 26, 2026
4.0/5
4.0/5
The doctor followed up with me the very next day to see how I was recovering. They could have had just about anyone follow up, but she personally called. I appreciated that immensely.