Ourisman Mitsubishi Laurel
4.4/5
4.4 /5
107 Verified Reviews
3514 Fort Meade Rd, Laurel, MD 20724, US
(301) 725-4400
107 Verified Reviews
5.0/5
5.0 /5
Everyone was amazing and super supportive!

5.0/5
5.0 /5
Good service representatives

5.0/5
5.0 /5
Kevin did great helping us out with figuring out the best options! He also made sure to assist us well and be very hospitable

5.0/5
5.0 /5
Perhaps, have someone to go over the features of the vehicle.I have no clue how to use anything or charge the vehicle.It was late, and can tell they wanted been doneExcellent experience from the moment I called and Danny answered my call.

5.0/5
5.0 /5
When I rescheduled, my date was not entered into the system even though I emailed with who I thought was an actually person. I was told it was a computer glitch and while a nice employee got me rescheduled, I would have preferred the earlier appointment I had previously made. Fix the computer glitchJoshua is always a welcome person to see when arriving at, during and exiting your facility. He is always super pleasant and accommodating and makes the process very smooth!Fast, personal and knowledgeable service

5.0/5
5.0 /5
Joshua and the Service team are professional, caring, and amazing! Minutes after my SUV was checked in, I was sent notification so I could track my vehicle's status. They really thought of everything to make my Service experience amazing! My car was like new! Best auto detailing ever!Thank-you Joshua and Ourisman Mitsubishi Service Team!The facility is state of the art! I worked while I waited. I had my own table with tabletop power outlets! They provide coffee and bottled water. The facility is on-point and spotless! The waiting area is a well-appointed, open space with several types of seating to accommodate you while you wait.

5.0/5
5.0 /5
Larry has great customer service. Josh(I think that’s his name) has exceptional customer service. I enjoy the environment.