Ourisman Mitsubishi Laurel
4.4/5
4.4 /5
107 Verified Reviews
3514 Fort Meade Rd, Laurel, MD 20724, US
(301) 725-4400
107 Verified Reviews
5.0/5
5.0 /5
Good customer serviceprompt replyQuick responseMade the process easy

5.0/5
5.0 /5
Mr. Tim keep up the good work and maintaining a great team!Staff is always friendly and waiting room feels like I'm at home.

2.0/5
2.0 /5
I just didn’t like how my time was treated and I wasn’t spoken to nicely when I asked about it.I wasn’t told how long it would take and it made me late for work.I didn’t want one though because I didn’t know it was included and that’s what made me late.

2.0/5
2.0 /5
I’m very disappointed

5.0/5
5.0 /5
Thank you for the service and for your great customer service.Excellent customer service received with great professionalism from my last car inspection.

5.0/5
5.0 /5
Larry is the best service advisor I've ever had.The staff goes above and beyond to help you. They are, knowledgeable, courteous, professional, and patient.

4.0/5
4.0 /5
All GoodGreat service people and comfy waiting area

3.0/5
3.0 /5
This is fine.

1.0/5
1.0 /5
the service was terrible, even if the appointment process wasn't.3 hour oil changeMy car was ready after a long wait and was not informed right away.

2.0/5
2.0 /5
Once, the service office picked up my car from my home and returned it. They said that was a one time offer because I live 3 miles outside of their pick up range. Because they don’t offer loaner cars, it’s difficult for me to get service or repairs.Please offer rental cars or loaner cars. I need to be able to drop my car and pick it up later. I can’t spend the day in the service center.