Ourisman Mitsubishi Laurel
4.4/5
4.4 /5
107 Verified Reviews
3514 Fort Meade Rd, Laurel, MD 20724, US
(301) 725-4400
107 Verified Reviews
5.0/5
5.0 /5
The person that serviced me seem to care about me and made me feel like he understoodBecause everyone was courteous and polite and I was in and out within an hour, and the The work was great that they did on the car

5.0/5
5.0 /5
Larry is excellent and it’s a pleasure to have him oversee services on my car.Larry, my agent is just fantastic. His attention to detail made my visit hassle free and quick.

5.0/5
5.0 /5
Don't feel improvement is needed salesman on point with everything helping with learning my truck features and setup and how to use very impressed and when iam ready for another purchase I will be backThis is my second time and it went very well no pressure talked to me about options and answers all my questions.

5.0/5
5.0 /5
John provided great customer service.

3.0/5
3.0 /5
I am satisfied, needs more amenities at the sitting areagreat work

3.0/5
3.0 /5
Sometimes the scheduling tool online was unavailable.NothingGet more PHEV technicians please.Nothing

5.0/5
5.0 /5
Jermaine was very helpful.

5.0/5
5.0 /5
Thank you for the quick service on my car.The customer service are friendly.

3.0/5
3.0 /5
I use the online services book the appointment because no one answers the phone in the service departmentAnswer the phone.The service department was closed when I picked up my car. I paid over the phone. There was no one on site to help me. Once I got to the dealership I found my paperwork laying on the counter and found my car in the parking lot.They couldn't find my appointment in their system, even though I had a call the day before to confirm it.

5.0/5
5.0 /5
N/N/Because I got a good and fast service wit my scheduled appointment .