Ourisman Mitsubishi Laurel
4.4/5
4.4 /5
107 Verified Reviews
3514 Fort Meade Rd, Laurel, MD 20724, US
(301) 725-4400
107 Verified Reviews
5.0/5
5.0 /5
The Interior was clean, The external was clean because the car is new, but very lazy job no imperfections. [ a wipe down] That's is always with their service department. The defects I have is the beeps while driving the vehicle for no reason. I wouldn't say there wasn't a thorough explanation of features. Timely manner the car was at the dealership.I have been dealing with this Dealership for about five years now. Their staff is unorganized, its like they don't convert with one another. The owner have to do your own work continue to explain issues over and over again.My experience with the paperwork and process was not explained to me on a truthful level. It was a complete rush to engage with a sale for the vehicle.

5.0/5
5.0 /5
everithing 0k

2.0/5
2.0 /5
I was not the only one upset on the time to get their cars back. The wait is too long.

5.0/5
5.0 /5
Very commendable sales team

5.0/5
5.0 /5
N/

5.0/5
5.0 /5
Ourisman did what they stated they would do.

4.0/5
4.0 /5
It was the best dealership that I have ever been to. Everyone was customer friendly and the service was great. I even had a chance to see what I wanted to see on tv. Never has that happened before. Great job!!😊Great hospitality,great service,very friendly and helpful and polite.

5.0/5
5.0 /5
Bring Josh and Taylor back!Fast and reliable service.

5.0/5
5.0 /5
In my own views, the large outdoor area near the service garage need a new asphalt.The service technicians need to pay unwavering attention when replacing the maintenance reminder sticker. My wife and I observed that the previous sticker left unchanged. So we were nit sure when next the vehicle should be brought for an oil replacement.We experienced a heartfelt welcome filled with cheerful smiles from the service team. Larry deserves special mention for going out of his way to remind my wife and me how soon her car would be available.

4.0/5
4.0 /5
Panel under the oil pan not f fastenComplete all services completely!Wait time with an appointment