The work performed did not correct the problem the Heat in the vehicle is not operating like it Should.My heating problem still exists the heat is still not operating like it should
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Lisa in your service center is a star, she is very professional, polite, respectful and just darn right nice. I look forward to seeing her when I come in to have my car serviced, oh! She is very knowledgeable about taking care of the cars that you all service. Thank you for your staff and great hospitality.I brought my first brand new car from Ourisman Mitsubishi in 2011. Asia was the car dealer that sold it to me and your service team helped me maintain the maintenance and up keep on my Lancer for 13 years, Last year November 16th I received a call from Mr. Basil who kept his word and put me in a brand new Mitsubishi Outlander . I Tell everyone and recommend all my family and friends to Ourisman Mitsubishi. I love your staff and their customer service.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Friendly and understanding of my age and finances
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
The person who assisted me was very kind and patient with meGreat customer service, reasonable prices, accommodating
Verified User
•
Dec 11, 2025
2.0/5
2.0/5
First appointment was a waste of time, didn't have the parts to complete the reason for the appointment.Waiting area for service is in another building, and located up a flight of stairs.Have the parts available or make notifications before customers come to let them know the work would be unable to be completed.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great communication and service
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Ask for discounts aarp,military,and 65 and older and she didn't want to give me one or the other?Good service
The work performed did not correct the problem the Heat in the vehicle is not operating like it Should.My heating problem still exists the heat is still not operating like it should
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
Lisa in your service center is a star, she is very professional, polite, respectful and just darn right nice. I look forward to seeing her when I come in to have my car serviced, oh! She is very knowledgeable about taking care of the cars that you all service. Thank you for your staff and great hospitality.I brought my first brand new car from Ourisman Mitsubishi in 2011. Asia was the car dealer that sold it to me and your service team helped me maintain the maintenance and up keep on my Lancer for 13 years, Last year November 16th I received a call from Mr. Basil who kept his word and put me in a brand new Mitsubishi Outlander . I Tell everyone and recommend all my family and friends to Ourisman Mitsubishi. I love your staff and their customer service.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
Friendly and understanding of my age and finances
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
The person who assisted me was very kind and patient with meGreat customer service, reasonable prices, accommodating
Verified User
•
Dec 11, 2025
2.0/5
2.0/5
First appointment was a waste of time, didn't have the parts to complete the reason for the appointment.Waiting area for service is in another building, and located up a flight of stairs.Have the parts available or make notifications before customers come to let them know the work would be unable to be completed.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great communication and service
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Ask for discounts aarp,military,and 65 and older and she didn't want to give me one or the other?Good service