Always respectful and polite, always treated with respect not assuming on my vehicle is good.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Ms Lisa was awesome as always…always helpfulThe customer service was outstanding
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
I feel like no improvement is needed Shawna was on point she was the best. I loved how she explained things and made everything plain and simple. I also have a friend that is in need of a new vehicle and I am sending him right over to see Shawna. Thanks again Shawna I appreciate your and service and love, love, love my new Outlander.I gave this rating because I already owned a Mitsubishi and I loved my truck, and I loved the service I received. I was treated like family. Thank you Shawna
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Everything is good. I always have a nice and easy time and lisa helps makes it better with her knowledge and smileFast,easy, people know what they are doing
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Thanks for keeping my vehicle in tip top condition!Ms. Lisa knows her stuff. My outlander is 4 years old and purrs like a kitten. Every 5000 miles, I am there.
Verified User
•
Jan 28, 2026
5.0/5
5.0/5
There are numerous Mitsubishi locations near me in Windsor Mill, MD however, this location is and have always been the best. The staff are always great and make me feel comfortable.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Time to upgrade waiting areaOverall experience great
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
I have always had good service from this dealership
Verified User
•
Jan 22, 2026
3.0/5
3.0/5
Older building, seats are in the sun and can get warm waiting. I suggest putting shades.Overall a friendly environment, especially thanks to King. He was the highlight of the process. We’re very happy with the vehicle and would purchase again from ourisman despite room for improvement.Explained before.Wanted to pay cash, or do 0% financing. But I was told that the 3k rebate was not available if financing. So I decided to pay cash, but halfway through the process the manager told me that if I put 20k down I could 0% finance the rest. So we did that, but when I got to financing I realized this was not true. So we wasted a bunch of time going back and forth.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Lisa a 5 stars advisor. She is a gift for your companyNice team , good service
Always respectful and polite, always treated with respect not assuming on my vehicle is good.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Ms Lisa was awesome as always…always helpfulThe customer service was outstanding
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
I feel like no improvement is needed Shawna was on point she was the best. I loved how she explained things and made everything plain and simple. I also have a friend that is in need of a new vehicle and I am sending him right over to see Shawna. Thanks again Shawna I appreciate your and service and love, love, love my new Outlander.I gave this rating because I already owned a Mitsubishi and I loved my truck, and I loved the service I received. I was treated like family. Thank you Shawna
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Everything is good. I always have a nice and easy time and lisa helps makes it better with her knowledge and smileFast,easy, people know what they are doing
Verified User
•
Jan 29, 2026
5.0/5
5.0/5
Thanks for keeping my vehicle in tip top condition!Ms. Lisa knows her stuff. My outlander is 4 years old and purrs like a kitten. Every 5000 miles, I am there.
Verified User
•
Jan 28, 2026
5.0/5
5.0/5
There are numerous Mitsubishi locations near me in Windsor Mill, MD however, this location is and have always been the best. The staff are always great and make me feel comfortable.
Verified User
•
Jan 25, 2026
5.0/5
5.0/5
Time to upgrade waiting areaOverall experience great
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
I have always had good service from this dealership
Verified User
•
Jan 22, 2026
3.0/5
3.0/5
Older building, seats are in the sun and can get warm waiting. I suggest putting shades.Overall a friendly environment, especially thanks to King. He was the highlight of the process. We’re very happy with the vehicle and would purchase again from ourisman despite room for improvement.Explained before.Wanted to pay cash, or do 0% financing. But I was told that the 3k rebate was not available if financing. So I decided to pay cash, but halfway through the process the manager told me that if I put 20k down I could 0% finance the rest. So we did that, but when I got to financing I realized this was not true. So we wasted a bunch of time going back and forth.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Lisa a 5 stars advisor. She is a gift for your companyNice team , good service