Friendly staff and great level of knowledge on vehicle.

My car noise has gotten louder since the day you guys supposedly fixed it. It's rattling loud don't sound like a new car and it only 2 years old I would like to find out why the real issue is without all the charges. Since it is the same noise. I took it in for the first 2 times just worseUnsatisfied in all servicesThis will be the 3rd time I take it back for that same noise they claimed to fixedI was charged for it inspection when my warranty covers it ..Goty car back with the same noise that at this time and date has gotten louderConfused and unsatisfied customerWas not satisfied with the day of purchase of my car or the service Martin's automotive provided under Mitsubishi paperwork it's confusing and sad you can't depend of the people that work there Mitsubishi automotive / Martin's automotive is sketchyI had to ask for a loaner car. It was not offered to me and my extended warranty wasn't granted. At first when I had said it was an extended warranty at the beginning of the service

every one of the customers I meet in the waiting room are totally satisfied with the service I really appreciate Oxnard Mitsubishi for that it's family care.

Great customer service. Everyone is very attentive to my needs.

Service was great

The waiting room was coldAlejandro was very accommodating and kept me informed

Luis was awesome

I’m very upset they didn’t clarify what was being doneMy advisor was nice but that fact that I was taken advantage of was annoying. I’ve been there 3 times within the last week in a halfI went in for general maintenance, that I do all the time and I generally pay the same amount. This time Just trusting that’s what was going to happen but they changed fluids that shouldn’t be changed until a certain amount of miles. They didn’t say “hey are you sure this usually doesn’t need to be changed until this manny miles we can just do general maintenance” so I paid $600+ instead of the $170. I usually trust this dealership I’ve been going here for years but now I’m going to have to second guess everything. On top of that I have to come back to days later because they had to fix something they didn’t check before I left.

Alejandro is so helpfull and and the rest of the stuff are all friendly

Perfectly helpful, very supportive and concerned. Thank you Mitsubishi of Oxnard.