No

I appreciate how professional and kind Keisha, the assistant manager has been. The staff is great! My issue is the aesthetics of the property. The dumpsters are very torn up with holes and broken pieces. They also need to be repainted. The entry gates are rusted and need to be repainted. The landscaping needs flowers when you first enter property. And lastly, the grass in my backyard is completely burnt up and just horrible. The sprinklers have not been turned on in my backyard the entire summer and my grass receives the most sunlight out of all the apts along the back. As a a result, my grass looks terrible and doesn’t grow. The mower guy NEVER cuts the grass correctly. It’s always, always uneven. He cuts with edgers and has used my rake without my permission when I left it in the backyard. I was not happy about that. A lawnmower hasn’t been used in backyards since new management has taken over. The breeze ways are dirty with trash marks and cobwebs (ceiling and baseboards) and dust through out hall. I’m tired of seeing it everyday. And there is also trash along the fence in the back of property by the woods. I do still love my apt floor plan on the inside. I hope that the my concerns will be addressed. Thank you for the survey.

I felt unsatisfied with customer service overall.

Issue was not resolved. Freezer is still not making ice

Could have been done sooner. Had to wait two days to get it fixed.

The maintenance ticket was marked as complete but no one ever came or called me.

No one ever came.

-entry gates are open most of the time and not functioning properly-cleanliness of shared facilities has significantly deteriorated since management changed to Mox (I found feces smeared over the wall in the restroom next to the gym one day)-communications sent out have a very passive aggressive and condescending tone-sidewalks are not being swept after storms

No response from manager to begin next process. Application was put in 3 days ago and move in date is 6/17/2026 and it is currently 6/16/2026. Being kept in the dark after investing money into a potential home and I am wondering if this is the regular I should expect or if it’s a lack of communication.

There has been no repair to the door yet.