Park Hill
3.1/5
3.1 /5
31 Verified Reviews
1210 North Cockrell Hill Rd, Dallas, TX 75211, US
(866) 493-4640
31 Verified Reviews
5.0/5
5.0 /5
Everything good but the tow company tow my car everything is registered already I heard this complaint from another..... other than this everything great.

5.0/5
5.0 /5
The maintenance team is always quick to respond and take care of any issues with my washer. Every time they come out, the problem is handled promptly and professionally. Ivan is especially great—he is friendly, respectful, and always takes the time to explain what is being done. I appreciate his professionalism and excellent customer service. Thank you for always taking care of my maintenance requests so efficiently!

1.0/5
1.0 /5
The HVAC door remains locked, preventing me from accurately assessing whether the filter was replaced. In my previous experience with this maintenance team, they have marked items as complete without actually completing the service.

1.0/5
1.0 /5
My daughter put the request in at 2pm. Maintenance went home for the day. Then I fixed the issue before he could get back. I am actually disappointed and starting to feel the apartments dont care.

5.0/5
5.0 /5
Everything was good Ivan Martinez did a good job.

1.0/5
1.0 /5
Pest control guy entered my apartment for a wasp nest that was outside after I included clear instructions to where it was and said that they could not enter my apartment. He left a note like he had sprayed inside and when I called the office to ask if he had, they said they would call me back and let me know and never did. Also did not apologize or seem to care at all that he entered my apartment when I said that was not okay.

5.0/5
5.0 /5
The maintenance man, Ivan, did a great job fixing my dryer. Very timely and professional. Very much appreciated!

5.0/5
5.0 /5
No great service

2.0/5
2.0 /5
Better time frame management for issues

1.0/5
1.0 /5
The request was marked complete without being done. Machines are still overdue for filter change.