Park Place Acura Service Department
4.8/5
4.8 /5
431 Verified Reviews
6645 Dallas Pkwy, Plano, TX 75024, US
(469) 620-7939
431 Verified Reviews
5.0/5
5.0 /5
Will S got my car in for service when I called last minute. He set up a loaner car right away, and I picked up my car the next day. My car was washed and ready to go.

1.0/5
1.0 /5
Marco is not professional when serving customers.

5.0/5
5.0 /5
It's a lifestyle for the PARKS PLACE to make each and every costumer feel like family.

5.0/5
5.0 /5
Will was great. I appreciate the service and attitude of the staff at the dealership

5.0/5
5.0 /5
Good experience

5.0/5
5.0 /5
I was completely impressed with their professionalism and customer service!

3.0/5
3.0 /5
I had a full engine replacement 23,000 miles ago in May of 2024. There were quite a few 100,000 mile recommendations that were made that were completed 18 months ago. It shouldn’t matter who the advisor is, this should be really clear in your service records so you’re not recommending services that aren’t needed. I’d hate to think if I was some poor little old lady how many thousands in unneeded service I would have incurred.I also ordered replacement parts that are on order, and since Monday, I have a significant number of requests to rate your service, yet zero updates on the status of the parts I ordered.I advise 20 group Acura dealerships on how to be the best. Let me know if you’re interested in learning more.

5.0/5
5.0 /5
No problem at all.

5.0/5
5.0 /5
Very easy to work with Service Advisors. Great experience.

5.0/5
5.0 /5
Good experience, I was in and out.