Well, I made the reservations for the loan car at the Park Place Lexus location. Terrence was very accommodating and I was able to get a loan car. Will Smith was a gem. I really appreciate him.I hate with a passion waiting. There are so many things that can be done in a day. I had Red Light therapy, the gym to go , groceries to get, meds to get and etc. It was a busy fruitful day! Thanks to the team.
Anonymous
•
Feb 9, 2026
1.0/5
1.0/5
AWD issues still not resolved. SUV was in the shop for 3 days, but was told no problem found. I got the suv back and hadn’t even travelled 30 miles, AWD error message popped up again.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Very satisfied
Anonymous
•
Feb 8, 2026
4.0/5
4.0/5
Every thing good , except it took 2 hours + for wheel alignment and wheel balancing
Anonymous
•
Feb 6, 2026
5.0/5
5.0/5
Great
Anonymous
•
Feb 4, 2026
5.0/5
5.0/5
Everything went smoothly and I was happy with the service I got.
Anonymous
•
Feb 3, 2026
5.0/5
5.0/5
John was awesome and a great help! Thank you
Anonymous
•
Feb 1, 2026
4.0/5
4.0/5
Everything was taken care of well but whoever was working on the car left their oil fingerprints on the inside of the car - the structure between the front and back window.
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
Took longer than expected
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
alexis escobar Was very knowledgeable and assisted me through a crisis
Well, I made the reservations for the loan car at the Park Place Lexus location. Terrence was very accommodating and I was able to get a loan car. Will Smith was a gem. I really appreciate him.I hate with a passion waiting. There are so many things that can be done in a day. I had Red Light therapy, the gym to go , groceries to get, meds to get and etc. It was a busy fruitful day! Thanks to the team.
Anonymous
•
Feb 9, 2026
1.0/5
1.0/5
AWD issues still not resolved. SUV was in the shop for 3 days, but was told no problem found. I got the suv back and hadn’t even travelled 30 miles, AWD error message popped up again.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Very satisfied
Anonymous
•
Feb 8, 2026
4.0/5
4.0/5
Every thing good , except it took 2 hours + for wheel alignment and wheel balancing
Anonymous
•
Feb 6, 2026
5.0/5
5.0/5
Great
Anonymous
•
Feb 4, 2026
5.0/5
5.0/5
Everything went smoothly and I was happy with the service I got.
Anonymous
•
Feb 3, 2026
5.0/5
5.0/5
John was awesome and a great help! Thank you
Anonymous
•
Feb 1, 2026
4.0/5
4.0/5
Everything was taken care of well but whoever was working on the car left their oil fingerprints on the inside of the car - the structure between the front and back window.
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
Took longer than expected
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
alexis escobar Was very knowledgeable and assisted me through a crisis