Service Advisor Karim was the best, his customer service was outstanding! He made my repairs for my truck the best experience ever.
Anonymous
•
Jun 1, 2026
5.0/5
5.0/5
Hallie got me in and out in 30 minutes
Anonymous
•
Jun 1, 2026
5.0/5
5.0/5
I wanted to take a moment to recognize the outstanding service I recently received from Sean in the Park Place Land Rover service department.From start to finish, Sean demonstrated professionalism, clear communication, and a genuine commitment to customer satisfaction. He kept me informed throughout the process, ensured everything was handled efficiently, and made the entire experience seamless and stress-free.It’s rare to encounter this level of care and attention to detail, and I believe it reflects very positively on your organization. Sean is a great representative of your brand, and his dedication did not go unnoticed.Please extend my appreciation to him—he truly made a difference in my experience.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
Sean was awesome! Gave me a great loner - which is smart because I now want a new vehicle. Dang it!
Anonymous
•
May 27, 2026
5.0/5
5.0/5
They went above and beyond to not up sell us and tell us what the risks if we didn’t do recommended services . In addition, didn’t do a tire rotation as it would have been no value with us needing new tires soon
Anonymous
•
May 25, 2026
5.0/5
5.0/5
As always, I had a great experience at Parkplace Lexus of Grapevine. Mike was exceptional and went above and beyond to make sure that my car was serviced properly and in timely manner.
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Another great service experience with Karim. Thanks very much
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Dontae did an exceptional job!
Anonymous
•
May 24, 2026
4.0/5
4.0/5
Waited on service advisor for 15 min and was unable to locate. Got introduced to Halle and she was terrific!
Anonymous
•
May 21, 2026
5.0/5
5.0/5
Mike was a pleasure to work with. He answered all of my questions and more! I appreciate how efficient the whole experience was. Great job Mike.
Service Advisor Karim was the best, his customer service was outstanding! He made my repairs for my truck the best experience ever.
Anonymous
•
Jun 1, 2026
5.0/5
5.0/5
Hallie got me in and out in 30 minutes
Anonymous
•
Jun 1, 2026
5.0/5
5.0/5
I wanted to take a moment to recognize the outstanding service I recently received from Sean in the Park Place Land Rover service department.From start to finish, Sean demonstrated professionalism, clear communication, and a genuine commitment to customer satisfaction. He kept me informed throughout the process, ensured everything was handled efficiently, and made the entire experience seamless and stress-free.It’s rare to encounter this level of care and attention to detail, and I believe it reflects very positively on your organization. Sean is a great representative of your brand, and his dedication did not go unnoticed.Please extend my appreciation to him—he truly made a difference in my experience.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
Sean was awesome! Gave me a great loner - which is smart because I now want a new vehicle. Dang it!
Anonymous
•
May 27, 2026
5.0/5
5.0/5
They went above and beyond to not up sell us and tell us what the risks if we didn’t do recommended services . In addition, didn’t do a tire rotation as it would have been no value with us needing new tires soon
Anonymous
•
May 25, 2026
5.0/5
5.0/5
As always, I had a great experience at Parkplace Lexus of Grapevine. Mike was exceptional and went above and beyond to make sure that my car was serviced properly and in timely manner.
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Another great service experience with Karim. Thanks very much
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Dontae did an exceptional job!
Anonymous
•
May 24, 2026
4.0/5
4.0/5
Waited on service advisor for 15 min and was unable to locate. Got introduced to Halle and she was terrific!
Anonymous
•
May 21, 2026
5.0/5
5.0/5
Mike was a pleasure to work with. He answered all of my questions and more! I appreciate how efficient the whole experience was. Great job Mike.