I wanted to take a moment to recognize the outstanding service I recently received from Sean in the Park Place Land Rover service department.From start to finish, Sean demonstrated professionalism, clear communication, and a genuine commitment to customer satisfaction. He kept me informed throughout the process, ensured everything was handled efficiently, and made the entire experience seamless and stress-free.It’s rare to encounter this level of care and attention to detail, and I believe it reflects very positively on your organization. Sean is a great representative of your brand, and his dedication did not go unnoticed.Please extend my appreciation to him—he truly made a difference in my experience.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
Sean was awesome! Gave me a great loner - which is smart because I now want a new vehicle. Dang it!
Anonymous
•
May 27, 2026
5.0/5
5.0/5
They went above and beyond to not up sell us and tell us what the risks if we didn’t do recommended services . In addition, didn’t do a tire rotation as it would have been no value with us needing new tires soon
Anonymous
•
May 25, 2026
5.0/5
5.0/5
As always, I had a great experience at Parkplace Lexus of Grapevine. Mike was exceptional and went above and beyond to make sure that my car was serviced properly and in timely manner.
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Another great service experience with Karim. Thanks very much
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Dontae did an exceptional job!
Anonymous
•
May 24, 2026
4.0/5
4.0/5
Waited on service advisor for 15 min and was unable to locate. Got introduced to Halle and she was terrific!
Anonymous
•
May 21, 2026
5.0/5
5.0/5
Mike was a pleasure to work with. He answered all of my questions and more! I appreciate how efficient the whole experience was. Great job Mike.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Overall went very well
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Sean Smith is the best. He goes above and beyond every time.
I wanted to take a moment to recognize the outstanding service I recently received from Sean in the Park Place Land Rover service department.From start to finish, Sean demonstrated professionalism, clear communication, and a genuine commitment to customer satisfaction. He kept me informed throughout the process, ensured everything was handled efficiently, and made the entire experience seamless and stress-free.It’s rare to encounter this level of care and attention to detail, and I believe it reflects very positively on your organization. Sean is a great representative of your brand, and his dedication did not go unnoticed.Please extend my appreciation to him—he truly made a difference in my experience.
Anonymous
•
May 31, 2026
5.0/5
5.0/5
Sean was awesome! Gave me a great loner - which is smart because I now want a new vehicle. Dang it!
Anonymous
•
May 27, 2026
5.0/5
5.0/5
They went above and beyond to not up sell us and tell us what the risks if we didn’t do recommended services . In addition, didn’t do a tire rotation as it would have been no value with us needing new tires soon
Anonymous
•
May 25, 2026
5.0/5
5.0/5
As always, I had a great experience at Parkplace Lexus of Grapevine. Mike was exceptional and went above and beyond to make sure that my car was serviced properly and in timely manner.
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Another great service experience with Karim. Thanks very much
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Dontae did an exceptional job!
Anonymous
•
May 24, 2026
4.0/5
4.0/5
Waited on service advisor for 15 min and was unable to locate. Got introduced to Halle and she was terrific!
Anonymous
•
May 21, 2026
5.0/5
5.0/5
Mike was a pleasure to work with. He answered all of my questions and more! I appreciate how efficient the whole experience was. Great job Mike.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Overall went very well
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Sean Smith is the best. He goes above and beyond every time.