Sean was awesome! Gave me a great loner - which is smart because I now want a new vehicle. Dang it!
Anonymous
•
May 27, 2026
5.0/5
5.0/5
They went above and beyond to not up sell us and tell us what the risks if we didn’t do recommended services . In addition, didn’t do a tire rotation as it would have been no value with us needing new tires soon
Anonymous
•
May 25, 2026
5.0/5
5.0/5
As always, I had a great experience at Parkplace Lexus of Grapevine. Mike was exceptional and went above and beyond to make sure that my car was serviced properly and in timely manner.
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Another great service experience with Karim. Thanks very much
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Dontae did an exceptional job!
Anonymous
•
May 24, 2026
4.0/5
4.0/5
Waited on service advisor for 15 min and was unable to locate. Got introduced to Halle and she was terrific!
Anonymous
•
May 21, 2026
5.0/5
5.0/5
Mike was a pleasure to work with. He answered all of my questions and more! I appreciate how efficient the whole experience was. Great job Mike.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Overall went very well
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Sean Smith is the best. He goes above and beyond every time.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
I want to give a huge shoutout to the team at Park Place Land Rover Grapevine — especially Charlie in the Parts Department. From start to finish, the entire service team treated me like family.What impressed me most was that even though I don’t own a top-of-the-line Land Rover, they made me feel like I did. The level of respect, professionalism, and care I received was truly exceptional.They went above and beyond during my part replacement and service work, even allowing a trainee to complete the repair so I could save money and only pay for the part itself. That kind of honesty and customer-first attitude is rare these days.If you’re considering buying a Land Rover, Park Place Grapevine is absolutely the place to go. You’re not treated like just another customer — you’re treated like a lifelong member of the family from the moment you walk through the door.
Sean was awesome! Gave me a great loner - which is smart because I now want a new vehicle. Dang it!
Anonymous
•
May 27, 2026
5.0/5
5.0/5
They went above and beyond to not up sell us and tell us what the risks if we didn’t do recommended services . In addition, didn’t do a tire rotation as it would have been no value with us needing new tires soon
Anonymous
•
May 25, 2026
5.0/5
5.0/5
As always, I had a great experience at Parkplace Lexus of Grapevine. Mike was exceptional and went above and beyond to make sure that my car was serviced properly and in timely manner.
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Another great service experience with Karim. Thanks very much
Anonymous
•
May 25, 2026
5.0/5
5.0/5
Dontae did an exceptional job!
Anonymous
•
May 24, 2026
4.0/5
4.0/5
Waited on service advisor for 15 min and was unable to locate. Got introduced to Halle and she was terrific!
Anonymous
•
May 21, 2026
5.0/5
5.0/5
Mike was a pleasure to work with. He answered all of my questions and more! I appreciate how efficient the whole experience was. Great job Mike.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Overall went very well
Anonymous
•
May 17, 2026
5.0/5
5.0/5
Sean Smith is the best. He goes above and beyond every time.
Anonymous
•
May 17, 2026
5.0/5
5.0/5
I want to give a huge shoutout to the team at Park Place Land Rover Grapevine — especially Charlie in the Parts Department. From start to finish, the entire service team treated me like family.What impressed me most was that even though I don’t own a top-of-the-line Land Rover, they made me feel like I did. The level of respect, professionalism, and care I received was truly exceptional.They went above and beyond during my part replacement and service work, even allowing a trainee to complete the repair so I could save money and only pay for the part itself. That kind of honesty and customer-first attitude is rare these days.If you’re considering buying a Land Rover, Park Place Grapevine is absolutely the place to go. You’re not treated like just another customer — you’re treated like a lifelong member of the family from the moment you walk through the door.