I want to give a huge shoutout to the team at Park Place Land Rover Grapevine — especially Charlie in the Parts Department. From start to finish, the entire service team treated me like family.What impressed me most was that even though I don’t own a top-of-the-line Land Rover, they made me feel like I did. The level of respect, professionalism, and care I received was truly exceptional.They went above and beyond during my part replacement and service work, even allowing a trainee to complete the repair so I could save money and only pay for the part itself. That kind of honesty and customer-first attitude is rare these days.If you’re considering buying a Land Rover, Park Place Grapevine is absolutely the place to go. You’re not treated like just another customer — you’re treated like a lifelong member of the family from the moment you walk through the door.

Was more than I expected with expert care

Dante greeted me at appointed time, kept me updated on service progress and delivered earlier than promised. Overall a great service experience as always at Land Rover DFW!

Everything went very smoothly. It was my first time here and I’ll definitely be back.

The Agent was great in communicating the updates and answered my questions.

Went in for a tire rotation and service from Harry was great!

I had to wait quite a bit for help when dropping off my vehicle. It looked like the place was under staffed. I had been going to Sewell for years when driving a BMW and although both dealerships look similar, the overall service there was just better.

I didn’t have an appointment, but they got me in and out. Very friendly and fast.

The service was significantly over priced, and then we had to bring the car back again for software problems and then picked the car up again after several days when we were informed the issue was fixed, and as soon as we got the car home, the issue happened again. Very frustrated with the poor service

Installed Johnson rods .. and smaller mud flaps. Everything looks great